Windows 8 and 8.1 Forums

BSOD showing ; C:\windows\minidump\020216-21796-01.dmp

  1. #1

    Posts : 2
    windows 8

    BSOD showing ; C:\windows\minidump\020216-21796-01.dmp

    Below is my attachment

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Both dumpfiles blames
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    Use !analyze -v to get detailed debugging information.
    BugCheck C2, {7, 11c1, c8500c00, fffff803c8500c10}
    *** WARNING: Unable to verify timestamp for ewusbwwan.sys
    *** ERROR: Module load completed but symbols could not be loaded for ewusbwwan.sys
    GetPointerFromAddress: unable to read from fffff803c85cc168
    GetUlongFromAddress: unable to read from fffff803c85cc1f8
    GetUlongFromAddress: unable to read from fffff803c85074d0
    Probably caused by : ewusbwwan.sys ( ewusbwwan+2b8d )
    These are drivers part of your Huawei mobile connect 3G card
    Your drivers are from 2010 please update,
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8

    Thank you, I appreciate, the problem seems to happen whenever I plug the modem. So, out of frustration and curiosity when no one replied me, *I refreshed the windows, which removed all installed softwares. I then installed the new modem and other apps, the problem stopped. Now your reply have verified I did the right thing. Thank you so much for helping out, God bless.
      My System SpecsSystem Spec

BSOD showing ; C:\windows\minidump\020216-21796-01.dmp
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