Windows 8 and 8.1 Forums


BSOD Error - Random - IRQL_Not_Less_Or_Equal [& Two more]

  1. #1


    Posts : 12
    Windows 8.1

    BSOD Error - Random - IRQL_Not_Less_Or_Equal [& Two more]


    Hello,

    Recently, about a week, I have been facing issues with my laptop.
    It seems that it randomly crashes showing BSOD and restarting.

    The most common error message is:
    IRQL_NOT_LESS_OR_EQUAL

    But when the computer fails to boot up after several forced reboots due to the above BSOD, sometimes I get other error messages:

    DPC_WATCHDOG_VIOLATION

    or

    BAD POOL HEADER

    *Note1: Currently I am running my laptop in "Safe Mode" as this is the only way the system will not crash.
    [I am guessing this means the issue is related to driver(s) malfunctioning]

    *Note2: Computer have crashed over five times, but I have noticed that at least during three times before it had crashed a message poped up from Intel Rapid Storage Technology stating that an unknown drive has been removed or disconnected.
    [I rephrased the message because I do not remember it]

    My laptop: Lenovo G510
    OS: Win 8.1 64-bit
    CPU: intel i7-4700MQ
    GPU: AMD Radeon™ 8570M with 2GB DDR3 VRAM
    HDD: Western Digital Blue 1TB

    Attachment 67219

    Thanks in advance

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi sam b,

    Welcome to the 10forums.

    Please check Lenovo for driver updates for the Intel Rapid Storage Technology drivers.
    Laptops and netbooks :: Lenovo G Series laptops :: Lenovo G510 Notebook - Lenovo Support (US)
    Code:
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    
    5: kd> lmvm iastora
    start             end                 module name
    fffff801`6f063000 fffff801`6f31d000   iaStorA    (deferred)             
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Thu Aug 29 00:13:22 2013 (521E7602)
        CheckSum:         000A0DCC
        ImageSize:        002BA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Windows 8.1


    Thank you for posting a reply.

    There are no new updates for this driver!

    What should I do?
    Uninstall then re-install this driver?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    How exactly did you try to update?

    If there are no updates, a reinstallation of the drivers might help
      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Windows 8.1


    the version on the Lenovo site is from 2013 while installed driver is from 2014
    also on Lenovo site - somehow - the driver version is older than the one I have installed!
      My System SpecsSystem Spec

  6. #6


    Posts : 12
    Windows 8.1


    where can I find this driver in the Device Manager?
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I saw that too yes, which is why I am wondering how you have the current installed drivers?
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    Windows 8.1


    I have not manually updated it since I bought my laptop!
    Does windows updates provide new updates for this driver.... if yes, then that is the only way I could think of
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    How did you update the drivers?

    Windows Update usually doesn't, but your laptop manufacturer does.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    Windows 8.1


    I honestly have not updated any driver since I bought the laptop.
    I only reinstalled drivers for video (intel graphics & AMD) a long time ago.
    other than that I have not done anything to the drivers.
      My System SpecsSystem Spec

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