Hello,
Recently, about a week, I have been facing issues with my laptop.
It seems that it randomly crashes showing BSOD and restarting.
The most common error message is:
IRQL_NOT_LESS_OR_EQUAL
But when the computer fails to boot up after several forced reboots due to the above BSOD, sometimes I get other error messages:
DPC_WATCHDOG_VIOLATION
or
BAD POOL HEADER
*Note1: Currently I am running my laptop in "Safe Mode" as this is the only way the system will not crash.
[I am guessing this means the issue is related to driver(s) malfunctioning]
*Note2: Computer have crashed over five times, but I have noticed that at least during three times before it had crashed a message poped up from Intel Rapid Storage Technology stating that an unknown drive has been removed or disconnected.
[I rephrased the message because I do not remember it]
My laptop: Lenovo G510
OS: Win 8.1 64-bit
CPU: intel i7-4700MQ
GPU: AMD Radeon™ 8570M with 2GB DDR3 VRAM
HDD: Western Digital Blue 1TB
View attachment 67219
Thanks in advance
Recently, about a week, I have been facing issues with my laptop.
It seems that it randomly crashes showing BSOD and restarting.
The most common error message is:
IRQL_NOT_LESS_OR_EQUAL
But when the computer fails to boot up after several forced reboots due to the above BSOD, sometimes I get other error messages:
DPC_WATCHDOG_VIOLATION
or
BAD POOL HEADER
*Note1: Currently I am running my laptop in "Safe Mode" as this is the only way the system will not crash.
[I am guessing this means the issue is related to driver(s) malfunctioning]
*Note2: Computer have crashed over five times, but I have noticed that at least during three times before it had crashed a message poped up from Intel Rapid Storage Technology stating that an unknown drive has been removed or disconnected.
[I rephrased the message because I do not remember it]
My laptop: Lenovo G510
OS: Win 8.1 64-bit
CPU: intel i7-4700MQ
GPU: AMD Radeon™ 8570M with 2GB DDR3 VRAM
HDD: Western Digital Blue 1TB
View attachment 67219
Thanks in advance
My Computer
System One
-
- OS
- Windows 8.1