Windows 8 and 8.1 Forums


BSoD (Usually when using Sleep function)

  1. #1


    Posts : 47
    Windows 8.1 x64

    BSoD (Usually when using Sleep function)


    Hello,

    I get BSoD errors every now and then, usually when doing something important. :P
    Today I had another one while putting the PC to Sleep.

    I suspect it has something to do with the Intel LAN drivers, since I always have to reinstall those after a BSoD, or else I have no internet. But I don't really know what to do, because I already have the latest version of their drivers, for as far as I know.

    Hopefully you can help me with this issue. I've included the latest dumpfile in the attachment.
    Thank you very much in advance.

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    The dumpfile flagged gdwfpcd64.sys
    [*******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck D1, {4, 2, 1, fffff88001cf0789}
    *** WARNING: Unable to verify timestamp for gdwfpcd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for gdwfpcd64.sys
    gdwfpcd64 Tue Sep 22 03:51:04 2015
    Driver Description: G Data AntiVirusDriver Update Site: G DATA Software, Inc. Online Store - Welcome

    Uninstall Gdata Antivirus with their uninstall tool AVcleaner.
      My System SpecsSystem Spec

  3. #3


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by lifetec View Post
    Uninstall Gdata Antivirus with their uninstall tool AVcleaner.
    Ah, that sucks. And what after uninstalling? Run Verifier or something? Or just reinstall it?
    Because I'm kind of paranoid using my PC without AV software. :P
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    It could be that the install of Gdata got corrupted and a reinstall will fix the corruption.
    Try a reinstall and if there are new BSod update a new zip to see if it again blames Gdata or that there are other causes for the BSOD.
    1
      My System SpecsSystem Spec

  5. #5


    Posts : 47
    Windows 8.1 x64


    Good idea, I'll try that.
    Do you recommend using Verifier (to reproduce the BSoD) at all?
      My System SpecsSystem Spec

  6. #6


    Posts : 660
    windows 8.1


    Did you have BSOD with different names/bugcheckcodes or was it every time the same name/code.

    With different BSOD codes you could run Driver Verifier to speed things up.
      My System SpecsSystem Spec

  7. #7


    Posts : 47
    Windows 8.1 x64


    Hi again,

    I don't remember the BSoD name, to be honest.
    However, I did uninstall G DATA Internet Security completely, restarted and then used the AV cleaner they provide. After that I restarted one more time, reinstalled G DATA Internet Security and I've been using the PC for a few days.

    I've put the PC to Sleep and Hibernate a few times, and so far no BSoD errors.
    I'll update this thread if the error comes back anytime soon.

    Thank you very much for your help so far, it really helped!
      My System SpecsSystem Spec

  8. #8


    Posts : 47
    Windows 8.1 x64


    Hello again,

    I'd like to update again. The PC was running GREAT so far, even while hibernating and putting the PC to sleep.
    Today, unfortunately, it BSoD on me again while trying to put the PC to sleep.
    I've included the logs in the attachment.

    Thanks again!
      My System SpecsSystem Spec

BSoD (Usually when using Sleep function)
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