BSoD (Usually when using Sleep function)

Buddyz

New Member
Messages
47
Hello,

I get BSoD errors every now and then, usually when doing something important. :p
Today I had another one while putting the PC to Sleep.

I suspect it has something to do with the Intel LAN drivers, since I always have to reinstall those after a BSoD, or else I have no internet. But I don't really know what to do, because I already have the latest version of their drivers, for as far as I know.

Hopefully you can help me with this issue. I've included the latest dumpfile in the attachment.
Thank you very much in advance.
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
The dumpfile flagged gdwfpcd64.sys
[*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck D1, {4, 2, 1, fffff88001cf0789}
*** WARNING: Unable to verify timestamp for gdwfpcd64.sys
*** ERROR: Module load completed but symbols could not be loaded for gdwfpcd64.sys
gdwfpcd64 Tue Sep 22 03:51:04 2015
Driver Description: G Data AntiVirusDriver Update Site: G DATA Software, Inc. Online Store - Welcome

Uninstall Gdata Antivirus with their uninstall tool AVcleaner.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Uninstall Gdata Antivirus with their uninstall tool AVcleaner.
Ah, that sucks. And what after uninstalling? Run Verifier or something? Or just reinstall it?
Because I'm kind of paranoid using my PC without AV software. :p
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
It could be that the install of Gdata got corrupted and a reinstall will fix the corruption.
Try a reinstall and if there are new BSod update a new zip to see if it again blames Gdata or that there are other causes for the BSOD.
1
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Good idea, I'll try that.
Do you recommend using Verifier (to reproduce the BSoD) at all?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Did you have BSOD with different names/bugcheckcodes or was it every time the same name/code.

With different BSOD codes you could run Driver Verifier to speed things up.
 

My Computer

System One

  • OS
    windows 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    self build
    CPU
    Intel(R) Core(TM) i5 CPU 750 @ 2.67GHz
    Motherboard
    Asrock P55 Pro
    Memory
    DDR3 Team--Elite-1333 8 gb
    Graphics Card(s)
    Sapphire R9 280x
    Sound Card
    Realtek Alc 855
    Monitor(s) Displays
    Acer V233H
    Screen Resolution
    1920 x 1020
    Hard Drives
    Samsung evo 850 SSd
    Seagate ST 320 gb
    Samsung HD 750 gb
    Seagate ST 3000gb
    PSU
    OCZ Stealth 600 watt
    Case
    Antec 300
    Mouse
    Speedlink Ledos and Nexus
Hi again,

I don't remember the BSoD name, to be honest.
However, I did uninstall G DATA Internet Security completely, restarted and then used the AV cleaner they provide. After that I restarted one more time, reinstalled G DATA Internet Security and I've been using the PC for a few days.

I've put the PC to Sleep and Hibernate a few times, and so far no BSoD errors.
I'll update this thread if the error comes back anytime soon.

Thank you very much for your help so far, it really helped! ;)
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
Hello again,

I'd like to update again. The PC was running GREAT so far, even while hibernating and putting the PC to sleep.
Today, unfortunately, it BSoD on me again while trying to put the PC to sleep.
I've included the logs in the attachment.

Thanks again!
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS N751JX
    CPU
    Intel(R) Core(TM) i7-4720HQ CPU @ 2.60GHz
    Motherboard
    ASUSTeK COMPUTER INC. N751JX
    Memory
    16,00 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4600 (2) NVIDIA GeForce GTX 950M
    Hard Drives
    - Hitachi HTS721010A9E630 (1TB HDD)
    - SanDisk SD7SB3Q256G1002 (256GB SSD)
    Antivirus
    G DATA Internet Security
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