Windows 8 and 8.1 Forums


Memory.DMP error in widnows 8 release previw

  1. #1


    Posts : 22
    Windows 8 64bit

    Memory.DMP error in widnows 8 release previw


    sometiem says memory management error sometime security kernal error pelase help asapAttachment 7097Attachment 7098


    Update W8 logs as well
    Last edited by Muddabir; 29 Jun 2012 at 09:57.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    I can't read your MSINFO32 file. Please try this:
    MSINFO32:
    Please go to Start (press Win and R in Win8) and type in "msinfo32.exe" (without the quotes) and press Enter
    Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
    Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
    Looks to me like this is a compatibility issue - but I can't tell of what kind as the dump files aren't specific enough.
    Uninstall your video drivers, then update to the latest Win8 version available from the video chipset manufacturer (I believe that yours is from Intel).

    Try running Driver Verifier using these instructions: Driver Verifier Settings
    Instructions were written for Win7/Vista - but Win8 is similar (but has additional tests).

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

    - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
    - Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
    - How I do it: http://www.carrona.org/howidoit.html

    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    Accelerometer.sys Fri May 13 14:47:02 2011 (4DCD7CA6)
    HECIx64.sys       Tue Oct 19 19:33:43 2010 (4CBE2AD7)
    Rt630x64.sys      Wed Oct 19 08:12:55 2011 (4E9EBEC7)
    SynTP.sys         Thu Sep 15 20:33:27 2011 (4E729957)
    athrx.sys         Wed Mar 21 23:26:22 2012 (4F6A9BDE)
    athw8x.sys        Thu Jun 14 05:41:08 2012 (4FD9B1B4)
    btfilter.sys      Wed Feb 08 04:24:23 2012 (4F323F47)
    dump_iaStor.sys   Wed Jan 12 20:50:12 2011 (4D2E5A54)
    dump_storahci.sys Fri May 18 23:37:51 2012 (4FB7158F)
    hpdskflt.sys      Fri May 13 14:47:02 2011 (4DCD7CA6)
    iaStor.sys        Wed Jan 12 20:50:12 2011 (4D2E5A54)
    igdkmd64.sys      Fri Apr 20 09:18:45 2012 (4F916235)
    jmcr.sys          Mon Jan 31 03:04:13 2011 (4D466CFD)
    tm.sys            Fri May 18 23:36:26 2012 (4FB7153A)
    tpm.sys           Fri May 18 23:33:04 2012 (4FB71470)
    
    http://www.carrona.org/drivers/driver.php?id=Accelerometer.sys
    http://www.carrona.org/drivers/driver.php?id=HECIx64.sys
    http://www.carrona.org/drivers/driver.php?id=Rt630x64.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=athrx.sys
    http://www.carrona.org/drivers/driver.php?id=athw8x.sys
    http://www.carrona.org/drivers/driver.php?id=btfilter.sys
    http://www.carrona.org/drivers/driver.php?id=dump_iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=hpdskflt.sys
    http://www.carrona.org/drivers/driver.php?id=iaStor.sys
    http://www.carrona.org/drivers/driver.php?id=igdkmd64.sys
    http://www.carrona.org/drivers/driver.php?id=jmcr.sys
    http://www.carrona.org/drivers/driver.php?id=tm.sys
    http://www.carrona.org/drivers/driver.php?id=tpm.sys

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062812-23140-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Thu Jun 28 20:06:07.277 2012 (UTC - 4:00)
    System Uptime: 0 days 1:52:20.947
    BugCheck 3B, {c0000005, fffff88002c878e8, fffff88017790f90, 0}
    Probably caused by : dxgkrnl.sys ( dxgkrnl!DxgkWaitForVerticalBlankEventInternal+4c8 )
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0x3B
    PROCESS_NAME:  iexplore.exe
    FAILURE_BUCKET_ID:  0x3B_dxgkrnl!DxgkWaitForVerticalBlankEventInternal
    Bugcheck code 0000003B
    Arguments 00000000`c0000005 fffff880`02c878e8 fffff880`17790f90 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062812-26218-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Thu Jun 28 17:39:48.984 2012 (UTC - 4:00)
    System Uptime: 0 days 0:25:17.656
    BugCheck 139, {3, fffff880013f37e0, fffff880013f3738, 0}
    Probably caused by : ntkrnlmp.exe ( nt!KiFastFailDispatch+d0 )
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    BUGCHECK_STR:  0x139
    PROCESS_NAME:  System
    FAILURE_BUCKET_ID:  0x139_3_nt!KiFastFailDispatch
    Bugcheck code 00000139
    Arguments 00000000`00000003 fffff880`013f37e0 fffff880`013f3738 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062912-11140-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Fri Jun 29 08:33:42.273 2012 (UTC - 4:00)
    System Uptime: 0 days 1:01:05.944
    BugCheck 1A, {41790, fffffa8004e50790, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35837 )
    BUGCHECK_STR:  0x1a_41790
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  SettingSyncHos
    FAILURE_BUCKET_ID:  0x1a_41790_nt!_??_::FNODOBFM::_string_
    Bugcheck code 0000001A
    Arguments 00000000`00041790 fffffa80`04e50790 00000000`00000000 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062912-11625-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Fri Jun 29 09:12:11.910 2012 (UTC - 4:00)
    System Uptime: 0 days 0:38:04.581
    BugCheck 1A, {41790, fffffa8004e7a250, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+1e51e )
    BUGCHECK_STR:  0x1a_41790
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  chrome.exe
    FAILURE_BUCKET_ID:  0x1a_41790_nt!_??_::FNODOBFM::_string_
    Bugcheck code 0000001A
    Arguments 00000000`00041790 fffffa80`04e7a250 00000000`00000000 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062912-13000-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Fri Jun 29 07:32:12.518 2012 (UTC - 4:00)
    System Uptime: 0 days 0:12:21.190
    BugCheck 1A, {41790, fffffa8004e92250, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+35837 )
    BUGCHECK_STR:  0x1a_41790
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  MsMpEng.exe
    FAILURE_BUCKET_ID:  0x1a_41790_nt!_??_::FNODOBFM::_string_
    Bugcheck code 0000001A
    Arguments 00000000`00041790 fffffa80`04e92250 00000000`00000000 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\062912-25750-01.dmp]
    Built by: 8400.0.amd64fre.winmain_win8rc.120518-1423
    Debug session time: Fri Jun 29 04:57:10.879 2012 (UTC - 4:00)
    System Uptime: 0 days 2:25:07.551
    BugCheck C000021A, {fffff8a0028b0960, 0, 0, 0}
    Probably caused by : ntkrnlmp.exe ( nt!NtSetSystemPowerState+878 )
    BUGCHECK_STR:  0xc000021a_0
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    PROCESS_NAME:  services.exe
    FAILURE_BUCKET_ID:  0xc000021a_0_nt!NtSetSystemPowerState
    Bugcheck code C000021A
    Arguments fffff8a0`028b0960 00000000`00000000 00000000`00000000 00000000`00000000
    BiosVersion = 68SRR Ver. F.23
    BiosReleaseDate = 03/09/2012
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP ProBook 4530s
    CPUID:        "Intel(R) Core(TM) i5-2450M CPU @ 2.50GHz"
    MaxSpeed:     2500
    CurrentSpeed: 2494
    ииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииииии``
    
    
      My System SpecsSystem Spec

  3. #3


    Posts : 1
    win 8


    I have a Hp dv6 and installed win 8... i played counter strike 1 day and the next day my laptop had this problem.
    Now my laptop is not even showing the display(It just starts with no display).I tried reinstalling the BIOS and the intel chipset driver but still its not working...
    PLZ help me..This same problem happened with 3 of my friends also after that night...
      My System SpecsSystem Spec

  4. #4


    Posts : 5,139
    Win8.1Pro - Finally!!!


    bijay - please start your own topic so that your problem can get the individual attention that it deserves.
    Please upload this info in the new topic: Blue Screen of Death (BSOD) Posting Instructions
      My System SpecsSystem Spec

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