Windows 8 and 8.1 Forums


BSOD Playind Dota2, error SYSTEM_THREAD_EXCEPTION_NOT_HAND

  1. #1


    Posts : 2
    Windows 8

    BSOD Playind Dota2, error SYSTEM_THREAD_EXCEPTION_NOT_HAND


    Hi
    Need help badly i got this random bsod when i play dota or some high graphics game. I always update when there's update in my windows. Here's the zip file.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 67155
    Code:
    ffffd001`ec572a78  fffff800`23e71370Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x37a370
    ffffd001`ec574000  ????????`????????
    6: kd> lmvm igdkmd64
    start             end                 module name
    fffff800`23af7000 fffff800`23ead000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Mon Aug 17 17:34:01 2015 (55D1FEE9)
        CheckSum:         003A7ACB
        ImageSize:        003B6000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8


    What might be the problem of my laptop?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The Intel graphics drivers generated an exception that could not be caught by the error handlers.
    If your drivers are already up to date, simply try to reinstall the drivers.
      My System SpecsSystem Spec

BSOD Playind Dota2, error SYSTEM_THREAD_EXCEPTION_NOT_HAND
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