Windows 8 and 8.1 Forums

Various reapeating BSOD

  1. #1


    Posts : 14
    Windows 8.1

    Various reapeating BSOD


    Hello,


    My computer crashes regularly with different BSOD messages. I formatted the disk to reinstalled Windows from scratch several times, updated all the drivers provided with the laptop, but the issue remains. I tested the RAM logically and physically (running with each module individually), but the issue remains.

    Your help would be very appreciated at this point. Attached are a number of minidumps to look into.


    Here are the specs.
    Clevo P151SM-A
    OS Windows 8.1 64-bit
    CPU Intel i7-4710MQ
    RAM 32Go
    Nvidia GeForce GTX 870M


    Please help me out or let me know if you need additional info.


    Regards,
    Michel

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    Many dumpfiles with memory corruption
    Memory Test.
    Please start withdiagnosing the system RAM first. You can use the free tool "Memtest86+"to stress test the RAM.

    How to run "Memtest" -
    RAM - Test withMemtest86+ - Windows 7 Help Forums

    Make sure you are using the latest version 5.01 -
    Memtest86+ - Advanced Memory Diagnostic Tool

    You can stop the test even if a single error is found during the test.Otherwise continue the test for 7-10 passes and post a screenshot with nextreply. 7 passes is the recommended bare minimum but more passes will givebetter result.

    In your Windows error Reporting many windows update faillures.
    Try this.
    Windows updatefaillure Fix it
    Fix it for me
    Use our Windows Update Automated Troubleshooter
    Thistroubleshooter will detect and solve Windows update issues automatically.
    Run now
    source: https://support.microsoft.com/nl-nl/gp/windows-update-issues/en-us
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8.1


    Thank you lifetec. I have already run Memtest several times and even for a whole night (12 hours) without error. As I have 2 memory modules, I even removed one for a week, and then switched with the other one for a week. The computer keeps crashes in both situations and I don't believe it could be a memory problem (except if both memory modules have a physical problem not detected by Memtest, which is very unlikely).

    Regarding the Windows Update Automated Troubleshooter, I gave it a try and I will let you know if it crashes again in the coming hours/days
      My System SpecsSystem Spec

  4. #4


    Posts : 14
    Windows 8.1


    Unfortunately, my computer keeps crashing and it seems the above solution doesn't solve the problem.
    Attached is the updated configuration and latest minidump.
    Your help is greatly appreciated at this point.
    Thank you,
    Michel
      My System SpecsSystem Spec

  5. #5


    Posts : 660
    windows 8.1


    The latest dumpfile is again.
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 50, {ffffd000219109a8, 0, fffff803bf031a7b, 1}
    
    Could not read faulting driver name
    Probably caused by : memory_corruption
    Followup: memory_corruption
    ---------
    The procesname was LogiOptionsMgr.
    Please update the setpoint software for your logitech keyboard Illuminated Keyboard K740 - Logitech Support


    Please run driver verifier to hopefully find a problematic driver.
    You can enable "DriverVerifier" according to instructions from the below link.
    https://www.tenforums.com/tutorials/5470-driver-verifier-enable-disable-windows-10-a.html
    "Verifier" is a Microsoft's own tool to stress test third partydrivers and find the buggy one. If it detects a violation, a blue screen willbe created immediately and the dump will give us the name of offending driverstraight forward. After enabling "Verifier" , system will be a bitslow and laggy during to the background verification process. After you got twoor more blue screens, please upload the new crash dumps and we will knowwhether the issue is caused by third party drivers or low level hardware (averifier enabled dump which blames Windows system files is a clear confirmationof hardware problem).
    "Verifier" should be only used to monitor third party drivers.Selecting Microsoft system drivers is totally unnecessary and doing so may make the system nonbootable. First read instructions from the below link and set "Windows"to write "Small Memory dumps".
    SetMiniDump
    Then enable "verifier" and select all.
      My System SpecsSystem Spec

  6. #6


    Posts : 14
    Windows 8.1


    Thank you lifetec. I installed the latest setpoint software for the logitech keyboard, and enabled Verifier for the following drivers (all non Microsoft system drivers):
    iastora.sys
    fpwinio.sys
    svthansp.sys
    nvlddmkm.sys
    igdkmd64.sys
    teedriverx64.sys
    rtsbastor.sys
    rt630x64.sys
    ndis.sys
    netwbw02.sys
    syntp.sys
    smb_driver_intel.sys
    airplanemodehid.sys
    iwdbus.sys
    dump_diskdump.sys
    dump_iastora.sys
    dump_dumpfve.sys
    atmfd.dll
    dot4.sys
    dot4prt.sys
    leqdusb.sys
    lhideqd.sys
    lhidfilt.sys
    lmoufilt.sys

    Will now let it run and crash a few times before posting the new status...
      My System SpecsSystem Spec

  7. #7


    Posts : 14
    Windows 8.1


    After enabling Verifier, my computer crashed 3 times. The first time, no minindump was recorded (0% recording progress on blue screen). The 2 next times were the same: My computer was in sleep mode, I wake it up, get a black screen (no interactivity), power off with hard button, power on, get a blue screen from Verifier saying it records minidump,

    But after these 3 crashes, I don't have any new minidump in %SystemRoot%\Minidump as it is set in Windows setting. I should have a small memory dump as before, but I get nothing since Verifier was enabled.

    Attached is the new configuration status.

    Any idea would be appreciated...
      My System SpecsSystem Spec

  8. #8


    Posts : 660
    windows 8.1


    Sorry no new dumpfiles in the new zip.
      My System SpecsSystem Spec

  9. #9


    Posts : 14
    Windows 8.1


    Well, this is the problem: My computer crashes, it says it records the minidump, but it doesn't. This occurs since I enabled Verifier. Should I stop Verifier then?
      My System SpecsSystem Spec

  10. #10


    Posts : 660
    windows 8.1


    Yes stop it.
    Check all the settings and try it again.
      My System SpecsSystem Spec

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