Windows 8 and 8.1 Forums


DRIVER_POWER_STATE_FAILURE (Cause: ntoskrnl.exe nt+14e2a0)

  1. #1


    Posts : 47
    Windows 8.1 x64

    DRIVER_POWER_STATE_FAILURE (Cause: ntoskrnl.exe nt+14e2a0)


    Hello everyone,

    For a while I've been getting annoying BSoDs, and I thought it's time to try to solve them.
    The error I get is: DRIVER_POWER_STATE_FAILURE , and according to the dumpfile it's "Probably caused by : ntoskrnl.exe ( nt+14e2a0 )"
    The full system DUMP (1GB+) from yesterday, gave me the following: "Probably caused by : memory_corruption ( nt!MmTrimAllSystemPagableMemory+1157a )", which I have not seen before so far.

    Last time this BSoD happened, was when I tried to put the laptop into hibernate mode. Usually the BSoD happens when I have the following combination of software open: Google Drive, Eclipse, SourceTree, YouTube (Chrome).
    For as far as I know, all my drivers are up-to-date, and I regularly check for updates. My laptop is an Asus N751JX. There is a BIOS update, but I'm afraid to update, because last time I did it my laptop got bricked, and I had to send it back. (Asus support told me I should not have updated, unless Asus support told me to do so)

    I appreciate all the help in advance. Please let me know if you need more information.

    Kind regards,
    Last edited by Buddyz; 19 Jan 2016 at 15:21.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Seems you have cleaned up your system.
    DO NOT cleanup your system while troubleshooting as that removes very important data.
    I don't assume you have more files located at %systemroot%\minidump ? (enter %systemroot%\minidump in explorer in the addressbalk)
      My System SpecsSystem Spec

  3. #3


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    Seems you have cleaned up your system.
    DO NOT cleanup your system while troubleshooting as that removes very important data.
    I don't assume you have more files located at %systemroot%\minidump ? (enter %systemroot%\minidump in explorer in the addressbalk)
    Hi,

    Thanks for your reply.
    Ah, I was not aware of that. And yes, CCleaner automatically cleans up my system every now and then. But I assume only the dumpfiles are important, right? I always back those up to my Desktop before CCleaner cleans them. (Although I have removed the old ones, because I didn't think they'd be needed)

    I tried Verifier a few days ago, and it would almost instantly BSoD my laptop upon logon. I can try it again, if you can tell me what (dump)files you need exactly.

    P.S. There was one big MEMORYDUMP file in %systemroot%, but it was too big to be uploaded here; see original post.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The eventlogs and some other files could contain relevant data too, unfortunately after running Ccleaner unedited in the settings those data are deleted.

    I would like some of the most recent dump files.

    The memory.dmp file is usually a kernel dump, not necessary as I can't debug it.
      My System SpecsSystem Spec

  5. #5


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    The eventlogs and some other files could contain relevant data too, unfortunately after running Ccleaner unedited in the settings those data are deleted.

    I would like some of the most recent dump files.

    The memory.dmp file is usually a kernel dump, not necessary as I can't debug it.
    I already included the most recent dumpfile in the attached "011816-11765-01.rar" file. Should I run Verifier?
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    In that dump a graphics driver and network driver has been flagged, but depending on when you updated them last time it might be something more causing the crashes with the assumption that in the other crashes more/other drivers have caused it.
      My System SpecsSystem Spec

  7. #7


    Posts : 47
    Windows 8.1 x64


    Hi,

    Thanks, I'll run Verifier again then, and collect a bunch of dumpfiles to post here.

    I have been suspecting the (Intel) network driver for a while now though. Every time a BSoD occurs, I have to completely uninstall the network driver and then reinstall it again, otherwise my wireless internet won't work at all.
    This same thing happens on my main PC, which also happens to have an Intel network card...
    The thing is that I already have the most recent patch for the network driver.

    I should also mention that the laptop HDD is fully encrypted, not sure if that has anything to do with it.
    I'll update with more dumpfiles soon. Thanks again!
      My System SpecsSystem Spec

  8. #8


    Posts : 47
    Windows 8.1 x64


    I just had another BSoD while running the programs mentioned in the opening post. And while posting this reply, I had another one...
    I've included both dumpfiles in the attachment of this message.

    P.S. I use the Intel "Wireless_PROSet_64" (Version 18.30) driver for my WLAN.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    When you want to upload dumps, run the dm log collector and upload the zip created. That is easier for both of us, you only have to upload 1 zip and I have everything necessary
      My System SpecsSystem Spec

  10. #10


    Posts : 47
    Windows 8.1 x64


    Quote Originally Posted by axe0 View Post
    When you want to upload dumps, run the dm log collector and upload the zip created. That is easier for both of us, you only have to upload 1 zip and I have everything necessary
    Sorry, my bad. Thought the tool was mainly for getting information about computer hardware and updates.
    So the dumpfiles I sent are useless? And should I run the tool now? (Although the .dmp files have already been removed from the 'minidump" folder, but I can of course add them to the .ZIP file manually)
      My System SpecsSystem Spec

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