Hi,
I'm trying to debug my sister's laptop which was running great until recently. It's been having a string of BSODs.
Only change that was made was installing Mathematica, but that really shouldn't be the cause. In any case, I uninstalled it. I also updated all drivers, and ran a memtest which showed no errors. Hard drive doesn't seem to have any errors either.
Minidump that has 6500 is after driver verifier, but I'm not sure how to interpret it. Turning on driver verifier made the computer not be able to boot, had to start on safe mode and reset verifier for it to boot again.
Would appreciate any help you an provide!
View attachment 67081
I'm trying to debug my sister's laptop which was running great until recently. It's been having a string of BSODs.
Only change that was made was installing Mathematica, but that really shouldn't be the cause. In any case, I uninstalled it. I also updated all drivers, and ran a memtest which showed no errors. Hard drive doesn't seem to have any errors either.
Minidump that has 6500 is after driver verifier, but I'm not sure how to interpret it. Turning on driver verifier made the computer not be able to boot, had to start on safe mode and reset verifier for it to boot again.
Would appreciate any help you an provide!
View attachment 67081
My Computer
System One
-
- OS
- Windows 8.1 Pro