Windows 8 and 8.1 Forums


Random Crashes (No BSOD) - Event 41, Kernel-Power

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by lifetec View Post
    Then your RAM is good and i suspect no problematic PSU either.
    Until proven that it is not problematic the PSU can't be ignored with this type of crashes.

    I would suggest to try my suggestions in my previous post.

      My System SpecsSystem Spec

  2. #12


    Posts : 14
    Windows 8.1


    @lifetec

    Thanks for your suggestions. I will try them and mark my problem as solved for now. If it happens again, I will come back. Thanks again for all your help.

    @axe0

    I will test my PSU tomorrow night or Monday with my multi-meter. If you do not here back from me, it is because everything is working as intended. Thank you for your help as well.
      My System SpecsSystem Spec

  3. #13



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I prefer to know how it goes
      My System SpecsSystem Spec

  4. #14


    Posts : 14
    Windows 8.1


    @axe0

    I will report back with my findings then.
      My System SpecsSystem Spec

  5. #15


    Posts : 14
    Windows 8.1


    @lifetec @axe0

    So, I am still having the same problem.

    I tested the power supply connections and every wire had lower voltage than the charts except the blue cable which had higher. Some examples: Orange cables were reading 3.00 instead of 3.41. Yellow cables were reading 11.4 instead of 12.35. Purple cable was 4.74 instead of 5.07. Grey cable was 4.26 instead of 5.09. Red cables were 4.6 instead of 5.05.

    I used HWMonitor to monitor the 3.3V, 5V, and 12V voltages when running Prime95. They were at 3.376V/3.392V, 5.120V, and 12.480V respectively.

    Here is my current info: Attachment 67122

    Edit: To add more details about the current situation. The shutdowns have been happening more frequently the last two days for some reason. About five or six times in the last 48 hours I believe. Also, sometimes the computer will restart on its own, sometimes it will not. It's about a 50% chance that it will restart on its own, based on the last six shutdowns.
    Last edited by Leespiker; 20 Jan 2016 at 05:40.
      My System SpecsSystem Spec

  6. #16


    Posts : 660
    windows 8.1


    The fastest way to rule out if the PSU is the culprit is to use a other PSU temporally.
    Do you have a spare one or could you borrow one from a friend.

    In the new WER i found this
    +++ WER3 +++:
    Fault bucket , type 0
    Event Name: PnPDriverNotFound
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: x64
    P2: USB\VID_1532&PID_0504&REV_1022&MI_03
    P3:
    Did you use the headphone or was it connected when the bsod happened.
    This is your Razer Kraken Chroma Headphone update to the latest driver version and update all your other Razer devices

    And there where again windows update faillures, did you already run the FIx It from microsoft.
      My System SpecsSystem Spec

  7. #17



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    What are the 3.3v, 5v and 12v values in the BIOS?
      My System SpecsSystem Spec

  8. #18


    Posts : 14
    Windows 8.1


    @lifetec

    I do not have a spare PSU at the moment.

    My headphones were connected when the shutdowns occurred. The driver should be up to date since I'm using Razer Synapse, and there are no new updates. My other Razer devices (Razer Tarantula and Razer Lachesis) have the most up to date drivers, but they are quite old in general. Only Windows 7 drivers were available, so I installed those on my Windows 8.1. Hopefully that's not what's causing the issue.

    As far as the windows update failure goes, I assume it's when I downloaded Windows 10, but didn't install it, so it failed. That should be fine, right?

    Edit: I just installed another Windows update or two. Here is my new info: Attachment 67123
      My System SpecsSystem Spec

  9. #19


    Posts : 14
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    What are the 3.3v, 5v and 12v values in the BIOS?
    3.376v, 5.120v, and 12.480v respectively.
      My System SpecsSystem Spec

  10. #20



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The exact same values in the BIOS?
      My System SpecsSystem Spec

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