Windows 8 and 8.1 Forums


Blue screens with different repeated errors

  1. #1


    Posts : 3
    Windows 8.1

    Blue screens with different repeated errors


    Hi everyone!
    I use a Sony Vaio SVE1713M1E laptop and at some point I started getting this message on windows 8.1 during start up:
    iolorgdf32 program not found - skipping AUTOCHECK
    I am not sure if that message has to do anything with the following, but soon after that, Blue Screens started to appear and restart the laptop with the following messages:
    NTFS_FILE_SYSTEM
    NTFS_FILE_SYSTEM (Ntfs.sys)
    MEMORY_MANAGEMENT
    KERNEL_DATA_INPAGE_ERROR
    SYSTEM_SERVICE_EXCEPTION
    SYSTEM_SERVICE_EXCEPTION (tcpip.sys)
    These Blue Screens always cause an autorestart.
    This happens at least once per day, to 3 or 4 times per day! It drives me crazy!
    The MEMORY_MANAGEMENT message is the most common one so I did a memory test but no errors were found.
    Then, I tried to do a disk check but it always gets stuck at 15% for hours, so I leave it to it and the next morning I find it on the start sreen (probably after a restart caused by a blue screen, not sure). I have tried to do that at least 20 times, but never succesfully.
    I am no pc expert but I have search in the forums and I saw that noone else has this problem with the multiple different errors causing the blue screens.
    Any ideas?




    I have uploaded the DMP files here: Dropbox - minidumps


    Thank you in advance!

      My System SpecsSystem Spec

  2. #2


    Posts : 660
    windows 8.1


    What windows 8.1 version or you running 64 bit or 32 bit.

    iolorgdf32 program not found - skipping AUTOCHECK
    This is a known problem

    For possible solution see here

    http://answers.microsoft.com/en-us/w...0eb1d81?page=1
    or
    https://community.sony.com/t5/VAIO-S...-on/td-p/51407
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    64 bit

    Thanks, I'll try that!
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    Windows 8.1


    I tried the driver verifier and it crashes immediately. After that, I must enter into safe mode to reset it. The strange thing is that I could not find anything like DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) in the dump files.


    I also tried to run the verifier with only some of the drivers selected, in order to track down the one that causes the problem, but I am getting the strange behaviour that if I select let's say a set of drivers A or a set of drivers B it does not crash, whereas if I select all the drivers in A union B it crashes. Could it be some combination that causes the problem?


    The following are two minidumps that were created after a crash using the verifier


    https://www.dropbox.com/s/9ioxj0e6a6...31-01.dmp?dl=0


    https://www.dropbox.com/s/ftqnmckk1o...96-01.dmp?dl=0


    Any ideas?




    Here is the Speccy url with my system profile: http://speccy.piriform.com/results/C...TtvHV42Mx3j6IT
      My System SpecsSystem Spec

  5. #5


    Posts : 660
    windows 8.1


    Of the 2 dumpfiles 1 is Verifier enabled but the dumpfiles don't blame a specific driver.
    But your system has a few older pre windows 8.1 drivers.
    Please start with updating all the windows 8.1 driver from your supportpage http://www.sony.co.uk/support/en/con...13M1E/list#os3

    O
      My System SpecsSystem Spec

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