Windows 8 and 8.1 Forums

BSOD while on twitter

  1. #1

    Posts : 35
    Windows 8.1

    BSOD while on twitter

    I was on twitter when I got the BSOD. I've gotten this multiple times before and I assumed it was the same as always. Old display driver that needed updating. So I used the auto detect utility from the amd website to make sure my display driver is still updated. It says it is so I decided to go to the amd website to make sure my auto detect utility is updated. Last update is 9/2/2015 so I don't know what to make of it unless my display driver is corrupted and needs to be uninstalled and reinstalled. Although maybe this time it isn't the the display driver but I wouldn't be surprised if it was. If it is because I have an old display driver, is there another and better place where I can download the auto detect utility that's more accurate and updated? I don't know exactly how to find the appropriate display myself because I know there's many different kinds even for Windows 8.1 and I don't want to select the wrong kind. That's why I use auto detect. September seems like a long time ago and too long to not update.

    Anyway here's the info attached for analysis. Thanks.

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.

    Attachment 66900

    To download the right drivers manually, scroll down until you see this part on the right side.
    Attachment 66901
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`95616000 fffff801`96d5d000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Nov 18 06:43:17 2015 (564C0FF5)
        CheckSum:         016DE370
        ImageSize:        01747000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

BSOD while on twitter
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