Windows 8 and 8.1 Forums


Multiple BSODS 0x00000116 and 0x00000124 errors

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please test your system without GPU.

    Do you have another (compatible) GPU to test?

      My System SpecsSystem Spec

  2. #12


    Posts : 11
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    Please test your system without GPU.

    Do you have another (compatible) GPU to test?
    Nope, I don't have any other GPU I could use, only this one since this desktop is still "relatively" new (I bought it on November 2014)

    Update: So I noticed AMD released 16.1 hotfix for crimson, gonna give that a try to see if it works.

    After uninstalling the old drivers with DDU and rebooting PC I got a SYSTEM_SERVICE_EXCEPTION BSOD almost immediately (this happened prior to installing 16.1, basically when I just uninstalled all AMD related drivers). Kinda weird.

    Here's the dump:

    Attachment 66966

    Will test if I have any more BSODs with the new drivers and report back, hopefully doesn't happen again.


    • [83484] "Cannot find cncmd.exe" error message may appear during installation

    This was also in the release notes so I guess it was just a bug.
    Last edited by Ruga; 08 Jan 2016 at 11:01.
      My System SpecsSystem Spec

  3. #13



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The 0x3B is caused by a Razer driver
    Driver Reference Table - rzendpt.sys
    Do you have Razer devices?
    Code:
    ffffd000`712f77a8  fffff800`eec50001Unable to load image \SystemRoot\System32\drivers\rzendpt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rzendpt.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzendpt.sys
     rzendpt+0x9001
    1: kd> lmvm rzendptstart             end                 module name
    fffff800`eec47000 fffff800`eec56000   rzendpt  T (no symbols)           
        Loaded symbol image file: rzendpt.sys
        Image path: \SystemRoot\System32\drivers\rzendpt.sys
        Image name: rzendpt.sys
        Timestamp:        Fri Jul 10 10:32:47 2015 (559F832F)
        CheckSum:         0000DA85
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  4. #14


    Posts : 11
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    The 0x3B is caused by a Razer driver
    Driver Reference Table - rzendpt.sys
    Do you have Razer devices?
    Code:
    ffffd000`712f77a8  fffff800`eec50001Unable to load image \SystemRoot\System32\drivers\rzendpt.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rzendpt.sys
    *** ERROR: Module load completed but symbols could not be loaded for rzendpt.sys
     rzendpt+0x9001
    1: kd> lmvm rzendptstart             end                 module name
    fffff800`eec47000 fffff800`eec56000   rzendpt  T (no symbols)           
        Loaded symbol image file: rzendpt.sys
        Image path: \SystemRoot\System32\drivers\rzendpt.sys
        Image name: rzendpt.sys
        Timestamp:        Fri Jul 10 10:32:47 2015 (559F832F)
        CheckSum:         0000DA85
        ImageSize:        0000F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Yes I have a Razer DeathAdder mouse, how can I solve that?
      My System SpecsSystem Spec

  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I would suggest to reinstall the software and drivers.
    In case the software and drivers are already updated, corruption will be removed, in the other case the software and drivers will be updated
      My System SpecsSystem Spec

  6. #16


    Posts : 11
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    I would suggest to reinstall the software and drivers.
    In case the software and drivers are already updated, corruption will be removed, in the other case the software and drivers will be updated
    Ok thanks!

    Updated the mouse since there was an update, should be fixed now!

    If any other BSOD comes up related to GPU I will bump this thread

    Hopefully the new drivers fixed that
      My System SpecsSystem Spec

  7. #17


    Posts : 11
    Windows 8.1


    Just got another crash sadly

    Error 0x124, wasn't doing anything in particular, just browsing some forums and bam, PC reboots, no blue screen or anything, just hangs and reboots.

    Here's the dump:

    Attachment 66994

    It's weird because I didn't really have 0x124 errors before, only the 0x116 ones, and the 0x124 ones started on the 3rd of January after I uninstalled some programs (can't really recall what atm, I think AVG was one of them). Maybe this can be related but I have no way to exactly pinpoint what's causing it...
      My System SpecsSystem Spec

  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by axe0 View Post
    Please test your system without GPU.
    Already tried above?
      My System SpecsSystem Spec

  9. #19


    Posts : 11
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    Quote Originally Posted by axe0 View Post
    Please test your system without GPU.
    Already tried above?
    Tried this before going to sleep, (so 8-9 hours while I was sleeping pc was on without GPU), no BSOD for now.

    Might I ask if the dumps point to anything specifically? Is it always the GPU?
      My System SpecsSystem Spec

  10. #20



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The 0x116 is GPU related and the 0x124 is hardware related.
    This is combining the 0x116 with 0x124 together, making the graphics card suspect (or the slot).
      My System SpecsSystem Spec

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Multiple BSODS 0x00000116 and 0x00000124 errors
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