Windows 8 and 8.1 Forums


Random BSOD WHEA_UNCORRECTABLE_ERROR

  1. #1


    Posts : 40
    Microsoft Windows 8.1 64-bit

    Random BSOD WHEA_UNCORRECTABLE_ERROR


    I've been getting this error for several months and it have tried many things: updating drivers, memory testing, changing settings in the power supply (now at default settings, but none have worked. Help would be much appreciated I posted an attachment with my minidump. In the event viewer there are event id 37 and bug check warnings as well. Attachment 66877

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Athom97,

    Welcome to the 8forums.

    I only checked a few of the most recent, because the amount of dumps is just too much to go through each of them.

    Please uninstall McAfee and use Windows Defender as alternative
    https://service.mcafee.com/webcenter...3Dahjgkn70i_53
    Code:
    ffffd001`a4b67588  fffff800`f49b3b6dUnable to load image mfeavfk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfeavfk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfeavfk.sys
     mfeavfk+0x17b6d
      My System SpecsSystem Spec

  3. #3


    Posts : 40
    Microsoft Windows 8.1 64-bit


    I removed mcafee and turned on windows defender but I still keep getting the BSOD
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Upload a new zip from the dm log collector please.
      My System SpecsSystem Spec

  5. #5


    Posts : 40
    Microsoft Windows 8.1 64-bit


    Thanks in advanced for the help and here's the minidump. Attachment 66885
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You are currently running Avast & McAfee.
    Running more then 1 AV gives conflicts what causes problems.
    Remove McAfee as already suggested and do NOT install it again.

    warning   Warning
    Programs that claim to update your drivers install either the wrong or corrupted drivers.
    If you have installed any driver with TweakBit Driver Updater, please remove them as it may cause trouble.
      My System SpecsSystem Spec

  7. #7


    Posts : 40
    Microsoft Windows 8.1 64-bit


    I have removed mcafee and have not reinstalled it but I am still getting the same BSOD. i also removed all driver updates from tweakbit as well. The minidumps from with 01416 in the front are the crashes after removing all of listed above. Here's the new attachmentAttachment 66896
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please upload the correct zip, the uploaded zip is the same as a previous uploaded zip.
      My System SpecsSystem Spec

  9. #9


    Posts : 40
    Microsoft Windows 8.1 64-bit
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If in Google Chrome hardware acceleration is enabled, disable it
    In the right upper corner, click on and choose settings.
    Scroll below and click on 'advanced settings', scroll all the way to the end of the settings.
    In the part 'system' is the option to enable/disable hardware acceleration.
    If this option is enabled, disable it and let me know how it goes.
    Hardware acceleration uses hardware to perform some functionality faster then when software is used.

    There is a consistent error on the level 0 cache on core 2, this might point to the CPU being problematic.
    Please follow instructions below for testing the CPU.
    Code:
    2: kd> !errrec ffffe0019f72c028
    ===============================================================================
    Common Platform Error Record @ ffffe0019f72c028
    -------------------------------------------------------------------------------
    Record Id     : 01d1471b52356a54
    Severity      : Fatal (1)
    Length        : 928
    Creator       : Microsoft
    Notify Type   : Machine Check Exception
    Timestamp     : 1/4/2016 19:03:11 (UTC)
    Flags         : 0x00000000
    
    ===============================================================================
    Section 0     : Processor Generic
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0019f72c0a8
    Section       @ ffffe0019f72c180
    Offset        : 344
    Length        : 192
    Flags         : 0x00000001 Primary
    Severity      : Fatal
    
    Proc. Type    : x86/x64
    Instr. Set    : x64
    Error Type    : Cache error
    Operation     : Generic
    Flags         : 0x00
    Level         : 0
    CPU Version   : 0x00000000000306d4
    Processor ID  : 0x0000000000000002
    
    ===============================================================================
    Section 1     : x86/x64 Processor Specific
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0019f72c0f0
    Section       @ ffffe0019f72c240
    Offset        : 536
    Length        : 128
    Flags         : 0x00000000
    Severity      : Fatal
    
    Local APIC Id : 0x0000000000000002
    CPU Id        : d4 06 03 00 00 08 10 02 - bf fb fa 7f ff fb eb bf
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
    
    Proc. Info 0  @ ffffe0019f72c240
    
    ===============================================================================
    Section 2     : x86/x64 MCA
    -------------------------------------------------------------------------------
    Descriptor    @ ffffe0019f72c138
    Section       @ ffffe0019f72c2c0
    Offset        : 664
    Length        : 264
    Flags         : 0x00000000
    Severity      : Fatal
    
    Error         : DCACHEL0_RD_ERR (Proc 2 Bank 1)
      Status      : 0xbf80000000000114
      Address     : 0x00000001ff8dff40
      Misc.       : 0x0000000000000086



    Random BSOD WHEA_UNCORRECTABLE_ERROR Diagnostic Test Random BSOD WHEA_UNCORRECTABLE_ERROR
    CPU TEST

    Run Prime95 and IntelBurnTest to stress test your CPU. Prime95 - Stress Test Your CPU - Windows 10 Forums CPU - Stress Test Using IntelBurnTest - Windows 7 Help Forums


    Note   Note
    If you're overclocking anything, please stop it and set everything back to default while troubleshooting

    warning   Warning
    Your CPU temperatures will rise quickly while under this stress test. Keep a keen eye on them and abort the test if overheating occurs.
      My System SpecsSystem Spec

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