Windows 8 and 8.1 Forums


BSOD bad_pool_header windows 8.1

  1. #1


    Posts : 2
    Windows 831

    BSOD bad_pool_header windows 8.1


    i just built this PC not to long ago here is the parts list:

    Intel Core i3-4170, EVGA GeForce GTX 950, NZXT Source 210 (Black) - System Build - PCPartPicker

    i just got this BSOD on my windows 8.1 while watching Youtube and playing a game (hearthstone) i was ALT+TAB a lot between both Youtube(Firefox) and hearthstone game when it happen got a BSOD with the words BAD_POOL_HEADER
    it created a .dmp file very quickly then rebooted so i could not get any numbers off the screen but it should be in the .zip i uploaded.

    i tried doing research and many people say its one of 3 reasons, writing/reading to a bad sector in memory (RAM) , faulty drivers or malware.

    im scanning my computer with both Symantec endpoint protection AND Malwarebytes for malware i do not pirate so i dont think its malware but just checked to make sure nothing.


    please anyone still helping around here check to make sure i dont have a faulty computer i just built it and it scared the jesus out of me when i saw the BSOD


    any help is appreciated thank you!

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please uninstall Symantec and use Windows Defender as alternative
    Norton/Symantec - Uninstall Completely - Windows 7 Help Forums
    Code:
    ffffd000`237654b8  fffff800`9da59876Unable to load image \SystemRoot\system32\drivers\symefasi\0501010.002\symefasi.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for symefasi.sys
    *** ERROR: Module load completed but symbols could not be loaded for symefasi.sys
     symefasi+0x17b876
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 831


    thank you hope never have this error again

      My System SpecsSystem Spec

BSOD bad_pool_header windows 8.1
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