Windows 8 and 8.1 Forums


Multiple BSOD playing Call of Duty: BO3

  1. #51


    Posts : 52
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    I'm not sure if this is important but I noticed that when black ops closes on me, a command prompt window will appear for a second and then go away. Not sure if this is at all relevant, just thought I'd mention it.
    Last edited by logicalthought; 27 Dec 2015 at 21:46.

      My System SpecsSystem Spec

  2. #52


    Posts : 52
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    I should also note that I just attempted to play planetside2 and experienced both the game closing/crashing on me and a BSOD.

    Also I downloaded a temperature program and the CPU read -128C. I was just talking to the person that built this computer and they seem to recall the heatsink(sync?) breaking for the CPU. Not sure if that's relevant.

    Attachment 66810Attachment 66810
      My System SpecsSystem Spec

  3. #53


    Posts : 660
    windows 8.1


    It looks like a memory compatible issue to me, according to G-skill your motherboard (P55 chipset) is not supported.
    Also the are running at 1333 mhz but they are 1600 mhz. and need 1,5 volt Ripjaws -F3-12800CL9D-8GBRL - G.SKILL DDR3 Memory
    Code:
      [Memory Device (Type 17) - Length 28 - Handle 001fh]
      Physical Memory Array Handle  001bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                J3MY
      Bank Locator                  CHANNEL B DIMM 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  0x04CD
      Serial Number                           
      Asset Tag Number                     
      Part Number                   0x46332D3132383030434C392D344742524C00
    And in your Intel specification of your motherboard the memory modules need to run with 1,35 volts( see one of my post earlier).



    Could you install Speccy and run it to analyse your system, to get more info about your memory(spd)
    It also measures your temp of the CPU and GPU etc.
    The temperature in your Speedfan is showing - 128 C, don't know if this is correct.

    The last dumpfiles is again
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {2, fffff80222830770, fffff802228306c8, 0}
    Probably caused by : USBPORT.SYS ( USBPORT!_report_gsfailure+5 )
    Last edited by lifetec; 28 Dec 2015 at 04:38.
      My System SpecsSystem Spec

  4. #54


    Posts : 52
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Quote Originally Posted by lifetec View Post
    It looks like a memory compatible issue to me, according to G-skill your motherboard (P55 chipset) is not supported.
    Also the are running at 1333 mhz but they are 1600 mhz. and need 1,5 volt Ripjaws -F3-12800CL9D-8GBRL - G.SKILL DDR3 Memory
    Code:
      [Memory Device (Type 17) - Length 28 - Handle 001fh]
      Physical Memory Array Handle  001bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                J3MY
      Bank Locator                  CHANNEL B DIMM 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  0x04CD
      Serial Number                           
      Asset Tag Number                     
      Part Number                   0x46332D3132383030434C392D344742524C00
    And in your Intel specification of your motherboard the memory modules need to run with 1,35 volts( see one of my post earlier).

    Could you install Speccy and run it to analyse your system, to get more info about your memory(spd)
    It also measures your temp of the CPU and GPU etc.
    The temperature in your Speedfan is showing - 128 C, don't know if this is correct.

    The last dumpfiles is again
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {2, fffff80222830770, fffff802228306c8, 0}
    Probably caused by : USBPORT.SYS ( USBPORT!_report_gsfailure+5 )

    Okay, I just want to make sure that I understand you correctly. The memory modules I have are not compatible with my motherboard because they are supposed to run at 1.5V, but my motherboard only supports ram that runs at 1.35V. Because they are not getting the amount of power they need, they are only running at 1333MHz.

    Is it possible that this incompatibility has been causing all these problems, or is this more likely to be another problem in addition to a potentially faulty CPU/GPU?
      My System SpecsSystem Spec

  5. #55


    Posts : 660
    windows 8.1


    Okay, I just want to make sure that I understand you correctly. The memory modules I have are not compatible with my motherboard because they are supposed to run at 1.5V, but my motherboard only supports ram that runs at 1.35V. Because they are not getting the amount of power they need, they are only running at 1333MHz.

    Is it possible that this incompatibility has been causing all these problems, or is this more likely to be another problem in addition to a potentially faulty CPU/GPU?
    Yes, not compatible memory can cause any kinds of problems, because you have a unstably system. As far as i know it is not only the difference in voltages but also that it is not supporting the chipset. Also this newer modules may have a different technical specifications that your older chipset does not support(max. 8 chips with 256mx8 on 1 side) etc.
    I advice you to contact G-skill custumor support ask them about your specific case.

    At this moment we can not at forehand exclude another hardware related problem.
    But with a (possible) unstable system (motherboard/memory) it is dificult to troubleshoot.
    Last edited by lifetec; 28 Dec 2015 at 06:27.
      My System SpecsSystem Spec

  6. #56


    Posts : 52
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Quote Originally Posted by lifetec View Post
    It looks like a memory compatible issue to me, according to G-skill your motherboard (P55 chipset) is not supported.
    Also the are running at 1333 mhz but they are 1600 mhz. and need 1,5 volt Ripjaws -F3-12800CL9D-8GBRL - G.SKILL DDR3 Memory
    Code:
      [Memory Device (Type 17) - Length 28 - Handle 001fh]
      Physical Memory Array Handle  001bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                J3MY
      Bank Locator                  CHANNEL B DIMM 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  0x04CD
      Serial Number                           
      Asset Tag Number                     
      Part Number                   0x46332D3132383030434C392D344742524C00
    And in your Intel specification of your motherboard the memory modules need to run with 1,35 volts( see one of my post earlier).



    Could you install Speccy and run it to analyse your system, to get more info about your memory(spd)
    It also measures your temp of the CPU and GPU etc.
    The temperature in your Speedfan is showing - 128 C, don't know if this is correct.

    The last dumpfiles is again
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {2, fffff80222830770, fffff802228306c8, 0}
    Probably caused by : USBPORT.SYS ( USBPORT!_report_gsfailure+5 )
    So I ran speccy. Here is a picture of the information on the memory.

    Attachment 66821

    Also I just caled G-skill customer support and they said that my motherboard actually does support 1.5V memory. What is the source that told you my motherboard only supports 1.35V?

    Speccy reported the temp of my CPU to be 32C.
      My System SpecsSystem Spec

  7. #57


    Quote Originally Posted by logicalthought View Post
    Quote Originally Posted by lifetec View Post
    It looks like a memory compatible issue to me, according to G-skill your motherboard (P55 chipset) is not supported.
    Also the are running at 1333 mhz but they are 1600 mhz. and need 1,5 volt Ripjaws -F3-12800CL9D-8GBRL - G.SKILL DDR3 Memory
    Code:
      [Memory Device (Type 17) - Length 28 - Handle 001fh]
      Physical Memory Array Handle  001bh
      Memory Error Info Handle      [Not Provided]
      Total Width                   64 bits
      Data Width                    64 bits
      Size                          4096MB
      Form Factor                   09h - DIMM
      Device Set                    [None]
      Device Locator                J3MY
      Bank Locator                  CHANNEL B DIMM 0
      Memory Type                   18h - Specification Reserved
      Type Detail                   0080h - Synchronous
      Speed                         1333MHz
      Manufacturer                  0x04CD
      Serial Number                           
      Asset Tag Number                     
      Part Number                   0x46332D3132383030434C392D344742524C00
    And in your Intel specification of your motherboard the memory modules need to run with 1,35 volts( see one of my post earlier).



    Could you install Speccy and run it to analyse your system, to get more info about your memory(spd)
    It also measures your temp of the CPU and GPU etc.
    The temperature in your Speedfan is showing - 128 C, don't know if this is correct.

    The last dumpfiles is again
    Code:
      *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    Use !analyze -v to get detailed debugging information.
    BugCheck 139, {2, fffff80222830770, fffff802228306c8, 0}
    Probably caused by : USBPORT.SYS ( USBPORT!_report_gsfailure+5 )
    So I ran speccy. Here is a picture of the information on the memory.

    Attachment 66821

    Also I just caled G-skill customer support and they said that my motherboard actually does support 1.5V memory. What is the source that told you my motherboard only supports 1.35V?

    Speccy reported the temp of my CPU to be 32C.
    It's very rare that a motherboard cannot support 1.5V DIMM modules.
    Usually some motherboards start to struggle after 1.65V.
      My System SpecsSystem Spec

  8. #58


    Posts : 660
    windows 8.1


    Also I just caled G-skill customer support and they said that my motherboard actually does support 1.5V memory. What is the source that told you my motherboard only supports 1.35V?
    Code:
      1.5 System Memory
    
    The board has four DIMM sockets and supports the following memory features:
    
    • 
    1.35 V DDR3 SDRAM DIMMs (New JEDEC Specification)• 
    Two independent memory channels with interleaved mode support
    
    • 
    Unbuffered, single-sided or double-sided DIMMs with the following restriction:
    
     Double-sided DIMMs with x16 organization are not supported.
    
    • 
    16 GB maximum total system memory (with 2 Gb memory technology). Refer to
    
     Section 2.1.1 on page 37 for information on the total amount of addressable
    
     memory.
    
    • 
    Minimum total system memory: 1 GB using 512 MB x16 module
    
    • 
    Non-ECC DIMMs
    
    • 
    Serial Presence Detect
    
    • 
    DDR3 1600 MHz, 1333 MHz, and DDR3 1066 MHz SDRAM DIMMs
    
    • 
    XMP version 1.2 performance profile support for memory speeds above 1333 MHz
    
    NOTE
    
    To be fully compliant with all applicable DDR SDRAM memory specifications, the board
    
     should be populated with DIMMs that support the Serial Presence Detect (SPD) data
    
     structure. This allows the BIOS to read the SPD data and program the chipset to
    
     accurately configure memory settings for optimum performance. If non-SPD memory
    
     is installed, the BIOS will attempt to correctly configure the memory settings, but
    
     performance and reliability may be impacted or the DIMMs may not function under the
    
     determined frequency.
    
    Table 3 lists the supported DIMM configurations.
    
    Table 3. Supported Memory Configurations
    
    DIMM
    
     Capacity
    
     Configuration
    
    (Note)
    
    SDRAM
    
     Density
    
     SDRAM Organization
    
     Front-side/Back-side
    
     Number of SDRAM
    
     Devices
    
    1024 MB SS 1 Gbit 128 M x 8/empty 8
    
     2048 MB DS 1 Gbit 128 M x 8/128 M x 8 16
    
     2048 MB SS 2 Gbit 256 M x 8/empty 8
    
     4096 MB DS 2 Gbit 256 M x8/256 M x 8 16
    
     Note: “DS” refers to double-sided memory modules (containing two rows of SDRAM) and “SS” refers to
    
     single-sided memory modules (containing one row of SDRAM).
    
    
    see this guide https://downloadmirror.intel.com/181...chProdSpec.pdf

    As i said
    As far as i know it is not only the difference in voltages but also that it is not supporting the chipset. Also this newer modules may have a different technical specifications that your older chipset does not support(max. 8 chips with 256mx8 on 1 side) etc.
    I advice you to contact G-skill custumor support ask them about your specific case.
    Did you get any insight from GSkill that that your motherboard (p55 chipset) is supported by this modules(on their website it is not listed under QVE) and that the specs of the memory modules are compatible.

    But it could be that this memory is compatible and that other (hardware) aspects are the culprit of the BSODs, but some of the BSOD are referring to memory management errors.

    I suggest to test/diagnose your Hardware.

    Please start with diagnosing the system RAM first.
    You can use the free tool "Memtest86+"to stress test the RAM.
    How to run "Memtest" -
    RAM -Test with Memtest86+ - Windows 7 Help Forums
    Make sure you are using the latest version 5.01 - Memtest86+ - Advanced Memory DiagnosticTool
    You can stop the test even if a single error is found during the test.Otherwise continue the test for 7-10 passes and post a screenshot with next reply. 7 passes is the recommended bare minimum but more passes will give better result.

    Run "Prime95"stability test.
    Hardware- Stress Test With Prime95 - Windows 7 Help Forums
    Choose"SmallFFT" test and also select "Round off Checking"from "Advanced" menu (read reply #1). Run the test for 3-4hours and upload the "Result.txt" file it creates.

    If both tests show/give no errors.
    And your system keeps BSOD-ing.

    You can enable"Driver Verifier" according to instructions from the belowlink.

    DriverVerifier - BSOD related - Sysnative Forums
    "Verifier" is a Microsoft's own tool to stress test third party drivers and find the buggy one. If it detects a violation, a blue screen will be created immediately and the dump will give us the name of offending driver straight forward. After enabling "Verifier" , system will be a bit slow and laggy dur to the background verification process. After you got two or more blue screens, please upload the new crash dumps and we will know whether the issue is caused by third party drivers or low level hardware (a verifierenabled dump which blames Windows system files is a clear confirmation of hardware problem).
    "Verfier" should be only used to monitort hird party drivers. Selecting Microsoft system drivers is totally unnecessaryand doing so may make the system non bootable. First read instructions from the below link and set "Windows" to write "Small Memory dumps".
    SetMiniDump
    Then enable "verfier" and select all.









      My System SpecsSystem Spec

  9. #59


    If you check the specification properly, it states "support for low voltage memory at 1.35V".
    It doesn't state anywhere that is the voltage, many sites state that it will be compatible to run 1.5V DIMM.

    What you need to understand is that DDR3 has 1.5V on the DIMMs as a standard, therefore it will always be compatible with motherboards.
    However, some motherboards support 1.35V (low voltage modules) and some support higher 1.65V (high voltage modules).

    It isn't a memory issue, it has been tested. It isn't a driver issue, it is a hardware issue. It is a CPU error, I will eat my hat if it isn't.
    It is a consistent internal CPU timer error...
    If the CPU is under warranty, RMA it, they will test it, and most likely replace it. Stop faffing around, just replace the CPU...

    As for your question:

    Also I downloaded a temperature program and the CPU read -128C. I was just talking to the person that built this computer and they seem to recall the heatsink(sync?) breaking for the CPU. Not sure if that's relevant.
    SpeedFan is very buggy, I wouldn't take the temperatures with a pinch of salt...
      My System SpecsSystem Spec

  10. #60


    Posts : 52
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Quote Originally Posted by Mysers Briggs View Post
    If you check the specification properly, it states "support for low voltage memory at 1.35V".
    It doesn't state anywhere that is the voltage, many sites state that it will be compatible to run 1.5V DIMM.

    What you need to understand is that DDR3 has 1.5V on the DIMMs as a standard, therefore it will always be compatible with motherboards.
    However, some motherboards support 1.35V (low voltage modules) and some support higher 1.65V (high voltage modules).

    It isn't a memory issue, it has been tested. It isn't a driver issue, it is a hardware issue. It is a CPU error, I will eat my hat if it isn't.
    It is a consistent internal CPU timer error...
    If the CPU is under warranty, RMA it, they will test it, and most likely replace it. Stop faffing around, just replace the CPU...
    I'm a bit tight on cash at the moment. So that's why I'm still testing other stuff hoping that it's the ram or graphics card. But I think I agree with you that it's the CPU. I just hope that it isn't cause I can't afford one at the moment. Unfortunately the CPU is past its 3 year warranty.
      My System SpecsSystem Spec

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Multiple BSOD playing Call of Duty: BO3
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