Windows 8 and 8.1 Forums

My Friend's Laptop Hogs & Crashes

  1. #1

    Posts : 10
    Windows 8.1 x64 PRO

    My Friend's Laptop Hogs & Crashes

    His lenovo G500 Laptop was running a windows 8 OS and it had a 100% disk usage. The pc still freezes frequently lately eventhough he upgraded to windows 10, but this time the PC gave him a BSoD few times in a month or so.

    Please let me know if we need to provide any more information, please reply as soon as possible!!

      My System SpecsSystem Spec

  2. #2

    Posts : 660
    windows 8.1

    Dumpfile of 15 december
    BugCheck 7A, {fffff6e0000876a8, ffffffffc00000c0, 812f7880, ffffc00010ed5908}
    *** WARNING: Unable to verify timestamp for LhdX64.sys
    *** ERROR: Module load completed but symbols could not be loaded for LhdX64.sys
    Probably caused by : LhdX64.sys ( LhdX64+399b )
    This is the driver for Intel Rapid Storage Technology But there is not a windows 10 driver from Lenovo, only windows 8.1 Laptops and netbooks :: Lenovo G Series laptops :: Lenovo G500 Notebook - Lenovo Support (US)

    The 2 Dumpfile of 16 december are
    A critical system process died
    Arg1: ffffe001a8de37c0, Process object or thread object
    Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.
    Arg3: 0000000000000000
    Arg4: 0000000000000000
    This could point to I/O interrupts problem

    The last dumpfile 19 december has
    The requested page of kernel data could not be read in. Typically caused by
    a bad block in the paging file or disk controller error. Also see
    If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
    it means the disk subsystem has experienced a failure.
    ERROR_CODE: (NTSTATUS) 0xc000000e -
    DISK_HARDWARE_ERROR: There was error with disk hardware
    All dumpfiles are related to the HDD and are increasing in severity.

    It looks like the HDD is dying.
    Maybe that it can get it repaired.
    Test with Seatools SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums
      My System SpecsSystem Spec

  3. #3

    Posts : 10
    Windows 8.1 x64 PRO

    He's saying he checked it and it says driver is healthy. using several tools as well.
      My System SpecsSystem Spec

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