Windows 8 and 8.1 Forums


Looking for help with my blue screens.

  1. #1


    Posts : 2
    8.1 enterprise

    Looking for help with my blue screens.


    As you will be able to see by the minidumps this has been happening for quite a while but i would really like some help with all of this, i have tried to upload to the microsoft forums but they were really no help at all, here is the zip file of the dumps down below, thanks for helping

    Attachment 66589

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    From where did you get the activation?
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    8.1 enterprise


    Quote Originally Posted by axe0 View Post
    From where did you get the activation?
    I got it from my fathers work, he works with IBM so I trust the key.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It usually isn't something related to the crashes, but it is something I needed to know for the forum rules.
    A cracked activation of Windows looks a lot like the genuine Enterprise activation, there are only a few differences.

    If you have done anything to try to solve these problems, please let me know what you have tried

    I have gone through the event logs to get a little view over all the crashes.
    There are a few crashes that are a little specific to a component of the system:
    0x24(NTFS_FILE_SYSTEM), hard drive related crash has occured 29 times.
    0x119(VIDEO_SCHEDULER_INTERNAL_ERROR), video card related crash has occured 2 times
    0x1a(MEMORY_MANAGEMENT), memory related crash has occured 7 times.
    0x3B(SYSTEM_SERVICE_EXCEPTION), usually caused by memory passing corrupted data to drivers or drivers passing corrupted data to memory, has occured 59 times
    Note   Note
    The event goes back to June


    In the 6 most recent crashes, McAfee drivers have been flagged a few times.
    Please read https://service.mcafee.com/webcenter...leId=TS101331#! for removing McAfee while troubleshooting
    Code:
    ffffd000`724710a8  fffff800`4c750ca6Unable to load image \SystemRoot\system32\drivers\mfewfpk.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for mfewfpk.sys
    *** ERROR: Module load completed but symbols could not be loaded for mfewfpk.sys
     mfewfpk+0xeca6
    The Intel network driver has also been flagged a few times.
    Please check Intel for updates for the Intel network driver
    Driver Reference Table - NETwbw02.sys
    Code:
    ffffd000`72470ea8  fffff800`4dca91fbUnable to load image \SystemRoot\system32\DRIVERS\NETwbw02.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwbw02.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwbw02.sys
     NETwbw02+0x161fb
    2: kd> lmvm NETwbw02
    start             end                 module name
    fffff800`4dc93000 fffff800`4dff2000   NETwbw02 T (no symbols)           
        Loaded symbol image file: NETwbw02.sys
        Image path: \SystemRoot\system32\DRIVERS\NETwbw02.sys
        Image name: NETwbw02.sys
        Timestamp:        Tue Feb 18 17:57:40 2014 (53039104)
        CheckSum:         00351370
        ImageSize:        0035F000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check Intel for driver updates for the Intel Smart Connect driver
    Driver Reference Table - INETMON.sys
    Code:
    *** WARNING: Unable to verify timestamp for INETMON.sys
    *** ERROR: Module load completed but symbols could not be loaded for INETMON.sys
    1: kd> lmvm INETMON
    start             end                 module name
    fffff801`eadb1000 fffff801`eadbb000   INETMON  T (no symbols)           
        Loaded symbol image file: INETMON.sys
        Image path: \??\C:\Windows\System32\Drivers\INETMON.sys
        Image name: INETMON.sys
        Timestamp:        Thu Apr 03 18:50:43 2014 (533D9163)
        CheckSum:         0000FBCE
        ImageSize:        0000A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please test your hard drive



    Looking for help with my blue screens. Diagnostics Test Looking for help with my blue screens.
    HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk
    Disk Check - Windows 7 Help Forums

    Run HDTune to
    • scan for errors, no quick scan but full scan
    • check the health,
    • benchmark.

    It may take some time, but please take the time you need to perform it properly.
    Let me know what the results are
    • of the error scan,
    • make a screenshot of the health of every hard drive and post the screenshots,
    • post screenshots with the benchmark of the
      • transfer rate,
      • access time,
      • burst rate,
      • cpu usage.




    Looking for help with my blue screens. Diagnostic Test Looking for help with my blue screens.
    RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My System SpecsSystem Spec

Looking for help with my blue screens.
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