Windows 8 and 8.1 Forums


Win 8.1 Crashes At Random Times

  1. #11


    Posts : 660
    windows 8.1


    The driver \Driver\WUDFRd failed to load for the device ACPI\NXP5442\2&daba3ff&2.
    Missing or corrupt driver for the NXP NearFieldProximity Provider

    The driver \Driver\WudfRd failed to load for the device HID\VID_0483&PID_91D1&Col01\6&1ee98eef&7&0000.
    Missing or corrupt driver for the Touchscreen

      My System SpecsSystem Spec

  2. #12


    Posts : 10
    Windows 8.1 Pro 64 Bit


    thank you lifetec for trying to help

    I went and took your remark by installing the Near field proximity driver for win 8 although im working on win 8.1

    im still looking for the touch screen driver but with no luck

    im testing the machine and will upload the dump file if any crash occurs
      My System SpecsSystem Spec

  3. #13



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    (re)install the software from your manufacturer.
    https://esupport.sony.com/US/p/model...d#/downloadTab
    Attachment 66617
      My System SpecsSystem Spec

  4. #14


    Posts : 10
    Windows 8.1 Pro 64 Bit


    hello axe

    I did and now it crashed while i was watching hulu and found this error in event viewer....

    Code:
    The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff8038acba261, 0xffffd000219898f0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 121315-7125-01.
    i uploaded the new minidump.....

    a different type of error and crash is an improvement in my case

    i hope that we patched the previous errors and hopefully this one too )
      My System SpecsSystem Spec

  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You have cleaned your laptop, haven't you?
    Code:
    +++ WER1 +++:
    No Data
    +++ WER2 +++:
    No Data
    +++ WER3 +++:
    No Data
    +++ WER4 +++:
    No Data
    +++ WER5 +++:
    No Data
    +++ WER6 +++:
    No Data
    +++ WER7 +++:
    No Data
    +++ WER8 +++:
    No Data
    +++ WER9 +++:
    No Data
    It is highly appreciated if you do not cleanup your laptop while troubleshooting.

    Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from your manufacturer. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 66619
    Code:
    ffffd000`21989bb8  fffff800`748ff642Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
     igdkmd64+0x63642
    0: kd> lmvm igdkmd64
    
    start             end                 module name
    fffff800`7489c000 fffff800`74cb6000   igdkmd64 T (no symbols)           
        Loaded symbol image file: igdkmd64.sys
        Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
        Image name: igdkmd64.sys
        Timestamp:        Tue Oct 01 19:06:57 2013 (524B0131)
        CheckSum:         003FF93B
        ImageSize:        0041A000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4




    Win 8.1 Crashes At Random Times Diagnostic test Win 8.1 Crashes At Random Times
    GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high





    Win 8.1 Crashes At Random Times Diagnostic Win 8.1 Crashes At Random Times
    RAM TEST

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 10 Forums


    Note   Note



    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
      My System SpecsSystem Spec

  6. #16


    Posts : 660
    windows 8.1


    Seeing that axeO mentioned that the igpdriver has failed.

    Do you overclock your GPU or use monitoring software like CorsairLink2, Razer Game Booster, Real temps etc., because i found the WinRing0x64.sys driver from 26.7.2008 and these programs are known for BSOD sometimes.
      My System SpecsSystem Spec

  7. #17


    Posts : 10
    Windows 8.1 Pro 64 Bit


    axe0...yes i did cleaned it...

    im doing what you're suggesting and will repost

    lifetec Bingo... yes im using something similar called BatteryCare to monitor the battery consumption

    no overclocking though

    thx
      My System SpecsSystem Spec

  8. #18



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    In case you've missed it
    Quote Originally Posted by axe0 View Post
    You have cleaned your laptop, haven't you?
    Code:
    +++ WER1 +++:
    No Data
    +++ WER2 +++:
    No Data
    +++ WER3 +++:
    No Data
    +++ WER4 +++:
    No Data
    +++ WER5 +++:
    No Data
    +++ WER6 +++:
    No Data
    +++ WER7 +++:
    No Data
    +++ WER8 +++:
    No Data
    +++ WER9 +++:
    No Data
    It is highly appreciated if you do not cleanup your laptop while troubleshooting.
      My System SpecsSystem Spec

  9. #19


    Posts : 10
    Windows 8.1 Pro 64 Bit


    thx for helping n ttyl about another bsod
      My System SpecsSystem Spec

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