Windows 8 and 8.1 Forums


BSOD while computer is just running, Games crash too

  1. #1


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free

    BSOD while computer is just running, Games crash too


    Computer randomly BSOD with memory_management error. Ran a benchmark program and had no issues, but crashed an restarted several minutes later while downloading a game. Crashed again after first time running dm log collector.Attachment 66517

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi CruxOmega,

    Welcome to the 8forums.

    I'm very sorry for the huge delay.

    Are you still requiring help?
    If you do, please run the dm log collector and upload a new zip.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Here's the new ZIP, there have been 2 more crashes since the last time. One randomly, the other during a game. I tried changing out the graphics card thinking that might be the problem but it has persisted.Attachment 66658
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    0x1A and 0x3B, 0x1A is either bad memory or bad drivers and 0x3B looks like memory corruption.
    Code:
    Probably caused by : memory_corruption
    Please test the memory using MemTest86+



    BSOD while computer is just running, Games crash too Diagnostic Test BSOD while computer is just running, Games crash too
    [section]RAM TEST[/section]

    Run MemTest86+ to analyse your RAM. MemTest86+ - Test RAM - Windows 7 Forums

    Note   Note


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling system and other used stuff. PSU, cooling system and other used stuff are not identified by the tool.
    How to fill in your system specs:

      My System SpecsSystem Spec

  5. #5


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    I ran memtest and let it go for 16 passes. 0 errors. What would cause a memory corruption issue? So the issue is then most likely my drivers? If that's the case then should I swap back to my better graphics card and figure it out from there? Thank you for your help by the way, I really appreciate it.
      My System SpecsSystem Spec

  6. #6


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Also, when I run memtest as it showed above, it checks both sticks of RAM correct?
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The memory test will check every stick that is seated.

    Memory corruption can be caused by some things, like a power issue, frequency/voltage incorrect, drivers and rarely a bug in the system.
    But in case of drivers, be aware it could be any driver on your system, not only hardware drivers.




    BSOD while computer is just running, Games crash too Diagnostic Test BSOD while computer is just running, Games crash too
    DRIVER VERIFIER

    warning   Warning
    Please make a backup of your important files and get your rescue media or create one.
    Please create a restore point.

    Please follow this tutorial to run driver verifier.

    Driver verifier stresses your drivers and will crash your pc if any driver fails due to a violation.

    Driver verifier should be performed for a max of 48 hours, or when you have a bluescreen, whatever comes first.

    If driver verifier has found a violation and you can't get back into windows normally, try to boot into safe mode and reset in safe mode driver verifier, or in the troubleshooting options open command prompt and type verifier /reset.

    Note   Note
    Your system will act very sluggishly while driver verifier is enabled, this is normal as your drivers will be being subjected to heavy testing in order to make them crash.
      My System SpecsSystem Spec

  8. #8


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Ran driver verifier, started playing a game which then crashed (no BSOD), thne ran the game again and after ~15 minutes got BSOD. Here's the new files on it.Attachment 66710
      My System SpecsSystem Spec

  9. #9


    Posts : 660
    windows 8.1


    You have your memory modules both set in Channel B 1 and 3.
    According to your Manual chapter 1.4.1 page 16.
    You need to install them in same colored sockets, with 2 modules they recommend DDR3_1(channelB) and DDR3_2(channelA)

    Also you have 1600 mhz modules and they run at 1333mhz.
      My System SpecsSystem Spec

  10. #10


    Posts : 12
    Microsoft Windows 8.1 Pro 64-bit 9600 Multiprocessor Free


    Is there anything I can do about the 1600 mhz 1333 mhz discerpancy? Going to try changing the slots for my RAM right now.
      My System SpecsSystem Spec

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BSOD while computer is just running, Games crash too
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