Windows 8 and 8.1 Forums


BSOD-coming out of sleep/during video/other random times

  1. #1


    Posts : 9
    Windows 8.1

    BSOD-coming out of sleep/during video/other random times


    Hello,

    I have a 3 month old Asus ROG G771 JM that began giving me increasingly frequent BSOD's (mostly DRIVER_POWER_STATE_FAILURE but a few with WHEA_UNCORRECTABLE_ERROR as well).

    I use nVidia Inspector and Intel Extreme Tuning Utility to boost performance but only when gaming and doing some GIS stuff. Otherwise I return to stock values. I have stress tested my settings using 3DMark and RealBench to ensure stability and it was fine for some time. I noticed BSODs with and without the OC'd settings leaving me to believe this may not be the culprit.

    Any help would be appreciated as the BSODs seem to be happening more often.

    Thanks in advance.

    Attachment 66435

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer ASUS. Be sure the clean install box is checked and only install the Graphics driver and the PhysX driver.
    Code:
    4: kd> !irp ffffe00175c4c330
    Irp is active with 6 stacks 4 is current (= 0xffffe00175c4c4d8)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 ffffe0016ebea060 00000000 fffff801dbcfb37c-ffffd0007e4808f0 Success Error Cancel pending
    	       \Driver\pci	dxgkrnl!DpiFdoPowerCompletionRoutine
    			Args: 00000000 00000001 00000001 00000000
     [ 16, 2]   0 e1 ffffe001744d21f0 00000000 fffff802095a2c0c-ffffe00176a6aea8 Success Error Cancel pending
    	      Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
     \Driver\nvlddmkm	nt!PopRequestCompletion
    			Args: 00000000 00000001 00000001 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-ffffe00176a6aea8    
    
    			Args: 00000000 00000000 00000000 00000000
    4: kd> lmvm nvlddmkm
    start             end                 module name
    fffff801`dc037000 fffff801`dcb1e000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Sat Nov 14 06:38:16 2015 (5646C8C8)
        CheckSum:         00AA6B36
        ImageSize:        00AE7000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check your manufacturer ASUS for driver updates for your Mediatek network driver.
    Code:
    fffff802`6ccd5310  fffff800`e58470d8Unable to load image \SystemRoot\system32\DRIVERS\netr28x.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netr28x.sys
    *** ERROR: Module load completed but symbols could not be loaded for netr28x.sys
     netr28x+0x1d90d8
    0: kd> lmvm netr28x
    start             end                 module name
    fffff800`e566e000 fffff800`e58c6000   netr28x  T (no symbols)           
        Loaded symbol image file: netr28x.sys
        Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
        Image name: netr28x.sys
        Timestamp:        Mon Aug 11 22:43:20 2014 (53E92AE8)
        CheckSum:         002525D6
        ImageSize:        00258000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 9
    Windows 8.1


    I will do this and report back.

    Thank You.
      My System SpecsSystem Spec

  4. #4


    Posts : 9
    Windows 8.1


    No BSODS after fresh install of ASUS specific nVidia drivers. I assume I should stick with this driver version and not update.

    Unfortunately the Mediatek network driver is a big issue with ASUS ROG laptops that ASUS hasn't fixed. No updates or fixes that I can find. Apparently it is to the point where some have installed a new network card with varying success.

    Thanks for the help.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You're welcome
      My System SpecsSystem Spec

  6. #6


    Posts : 9
    Windows 8.1


    Had another DRIVER_POWER_STATE_FAILURE BSOD today.
    At least the frequency slowed down.
    Attachment 66545
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    What happened?
      My System SpecsSystem Spec

  8. #8


    Posts : 9
    Windows 8.1


    Nothing unusual. Had Chrome open (with two tabs at most) as well as OpenOffice.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  10. #10


    Posts : 9
    Windows 8.1


    Done.
      My System SpecsSystem Spec

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