Windows 8 and 8.1 Forums


BSOD Thread Stuck in Device Driver

  1. #1


    Posts : 35
    Windows 8.1

    BSOD Thread Stuck in Device Driver


    Hi there,

    I just got a BSOD. It has happened once which I know is probably not a big deal but I like to look into it to be sure it doesn't happen again. As the PC was shutting down with the BSOD, it did say something about thread stuck in device driver. So I googled that and it looked like a problem with my display driver. I've had problems with my display driver before and it's usually due to me always forgetting to make sure it's updated. So I used the auto detect utility provided by AMD to make sure I have the latest update for my graphics driver. I figured that I didn't have it updated so I used the utility just to be sure. To my surprise, it is still updated! There's no newer version or update that the utility is showing me. So I'm not sure what else could be going on.

    Thanks.
    Last edited by Liz81; 22 Nov 2015 at 14:32.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro
      My System SpecsSystem Spec

  3. #3


    Posts : 35
    Windows 8.1


    Ok I thought I had fixed the problem by updating my display driver. I used the newest version of auto detect from the amd website and tested again and I still have the updated display driver so something else is going on. I got the BSOD again today with the same error even after updating the display driver. Here's the zipped file of the dump file. Hopefully I did it correctly this time.
    Last edited by Liz81; 29 Nov 2015 at 15:58.
      My System SpecsSystem Spec

  4. #4


    Posts : 35
    Windows 8.1


    Sorry I think I should've just replied instead of edited.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`d088a000 fffff801`d1fd1000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Nov 18 06:43:17 2015 (564C0FF5)
        CheckSum:         016DE370
        ImageSize:        01747000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  6. #6


    Posts : 35
    Windows 8.1


    Quote Originally Posted by axe0 View Post
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the drivers using custom/advanced options.

    Code:
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    0: kd> lmvm atikmdag
    start             end                 module name
    fffff801`d088a000 fffff801`d1fd1000   atikmdag T (no symbols)           
        Loaded symbol image file: atikmdag.sys
        Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
        Image name: atikmdag.sys
        Timestamp:        Wed Nov 18 06:43:17 2015 (564C0FF5)
        CheckSum:         016DE370
        ImageSize:        01747000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Thanks. I don't have the option for custom/advanced. Just a list of components to install and that's it (from the AMD website using their auto detect utility). I did start a new thread about 2 of the components I wasn't sure about before installing because I don't want another BSOD because of a bad installation.
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    That is actually custom, if you only install drivers
      My System SpecsSystem Spec

BSOD Thread Stuck in Device Driver
Related Threads
The problem started when I downloaded and started to use bluestacks. This happens roughly odd number of times I run Bluestacks. Prior to that, I never received any such problems. Requesting to please analyze the minidump files and inform me about the problem causing driver and ways to solve it....
Hello everyone, I was setting default to file extensions and came across a few in which I have no idea what they are for. I've googled them and all I find is 'malware' removal, and what the extension is, which I know that part, but I want to know what it's FOR. .386 Virtual Device Driver .a A...
I'm getting this error once a day, where my computer crashes, and the only way to turn it off is to reset it and turn off my charger so I can turn it on again. What can I do?
I leave the house, all is well. I come back and I can't use my default mic, and the Digital Audio is maxing out. I didn't change anything on the pc. How do I debug this beyond the basic Recording Devices properties fiddling, rebooting, disabling, driver checks? The desired mic is a...
Another BSOD Thread... in BSOD Crashes and Debugging
Jeez, seeing all these in this board really makes me wonder about Windows 8...my problem seems rather random, and I have tried multiple "solutions" without success. Usually, the solutions I try appear to work and not crash my laptop for a day or two, and then randomly crash. Today, it did it two...
Device Driver in Drivers & Hardware
Dear Everybody, My computer doesn't support some drivers with Windows 8 Pro. Could u tell me how to find drivers? Best regard,
Hi, On a fresh clean Windows 8 image, my software driver (signed) installs fine and shows up properly in the Device Manager. However once i uninstall it , subsequent reinstalls show up as 'Unknown Device' in the Device Manager. From the device details, I find that it refers to /looks for the...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook