Windows 8 and 8.1 Forums

BSOD: 0x00000116

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Do you notice anything at time of the crashes that is consistent?

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  2. #12


    Posts : 53
    Microsoft Windows 8.1 64-bit


    Perhaps the overall process of crash. Always happens the same way.Black screen with pixelation and then reboot. Also the sound of PC when it crashes, a cycle of rebooting can be heard and then the startup process.
    Apart from that I can't think of anything else. The variables when it crashes seems too random to link to a consistent pattern through each crash.
      My System SpecsSystem Spec

  3. #13



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Check your PSU, make sure it is properly connected and no wires are loose.
    After that, check the BIOS for the 3.3v, 5v and 12v and let me know what they are.

    The 0x116 is a graphical crash, but it doesn't always have to be the graphics, it could be that there is a power problem somewhere or something is overheated, or not seated properly, or slot damaged etc.
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  4. #14


    Posts : 53
    Microsoft Windows 8.1 64-bit


    PSU seems to be fine, everything connected properly.However I'm struggling to find voltage values from BIOS. There is no reference to these values. I have also tried the Dell pre boot system that you can access. Again no success. Could you suggest a direction?
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  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    All I can say is that those values can be found be in the BIOS.
    Because with every mainboard manufacturer the BIOS is different I can't be more specific.
      My System SpecsSystem Spec

  6. #16


    Posts : 53
    Microsoft Windows 8.1 64-bit


    Tried again, was still unable to find values.However I saw online to see that Dell systems do not supply this feature as evident in the links.
    What are the 3.3v, 5v and 12v values in the BIOS - General Hardware - Desktop - Dell Community
    voltage level readings in the BIOS? | Motherboard Forums

    But I have tried to use CPUID HWMonitor as a substitute. Could this be used instead?

    Voltage 2 12.02 Volts [0xA7] (+12V)
    Voltage 3 5.00 Volts [0x8B] (+5V)
    Voltage 7 3.29 Volts [0x89] (+3.3V)
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  7. #17



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Although we can't 100% trust the values, because software isn't as good as the BIOS, I hope the values are close enough.

    If you don't have temperature monitoring software: HWMONITOR | Softwares | CPUID
    Please monitor the temperature of the GPU when idle and under load.
    No stress testing yet, it occurs that the temps of the GPU under load from stress testing are by far different from normal under load.
      My System SpecsSystem Spec

  8. #18


    Posts : 53
    Microsoft Windows 8.1 64-bit


    GPU temperatures
    Idle - ~45C
    Under load - ~67C

    Minimum (34C)
    Maximum (87C)
      My System SpecsSystem Spec

  9. #19



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    How long does the max temp hold on?
      My System SpecsSystem Spec

  10. #20


    Posts : 53
    Microsoft Windows 8.1 64-bit


    I have tested for about 1 hour , max temperature holds out.

    Idle temperatures differs between tests as well - 36C / 40C. I assume this is due to ambient temperature at the time.
    Last edited by Ch3zGr8r; 12 Dec 2015 at 16:19.
      My System SpecsSystem Spec

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