Windows 8 and 8.1 Forums


SYSTEM_THREAD_EXCEPTION... on Windows 8 RP

  1. #1


    Turkiye
    Posts : 7
    Windows 7 Ultimate, Windows 8 RP

    SYSTEM_THREAD_EXCEPTION... on Windows 8 RP


    Hello everybody.

    I get BSoD when installing Ati Graphics Driver to Windows 8 Release Preview 32bit Turkish

    My PC: HP G62-b54ET Notebook PC
    Driver: AMD Catalyst™ Driver Windows® 8 Release Preview

    I have tried those:

    1. Clean install Windows 8 Release Preview,
    2. Install to different partitions,
    3. Redownload driver,
    4. Redownload Windows iso format,
    5. Installing on 64bit,
    6. Installing amd_catalyst_win8_consumer_preview_[rc10],
    7. Expand atikmpag.sy_ and atikmpag.sy_ to System32,
    8. Installing from Device Manager by selecting .inf file, downloading from internet and chosing folder.
    9. Installing 12-6_beta_windows7, 12-4_vista_win7_32_dd_ccc, 12-2_mobility_vista_win7_32_dd_ccc,
    10. Cleaning ATI Display with Driver Sweeper in safe mode and install AMD Catalyst™ Driver Windows® 8 Release Preview
    11. and more i forgot.


    I see the this in Device Manager after installing Windows 8.
    Attachment 6967

    And it sometimes give this error when i try to install from Device Manager with selecting driver from Device Driver list in My Computer.
    Attachment 6968

    Files saved with Windows 8 Log Collector are attached.
    Code:
    ==================================================
    Dump File         : 061412-26161-01.dmp
    Crash Time        : 2012.06.14 15:49:59
    Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
    Bug Check Code    : 0x1000007e
    Parameter 1       : 0xc0000005
    Parameter 2       : 0x9103d9e3
    Parameter 3       : 0x9ed9f96c
    Parameter 4       : 0x9ed9f530
    Caused By Driver  : atikmdag.sys
    Caused By Address : atikmdag.sys+179e3
    File Description  : ATI Radeon Kernel Mode Driver
    Product Name      : ATI Radeon Family
    Company           : Advanced Micro Devices, Inc.
    File Version      : 8.01.01.1248
    Processor         : 32-bit
    Crash Address     : atikmdag.sys+179e3
    Stack Address 1   : atikmdag.sys+1e78f
    Stack Address 2   : atikmdag.sys+69b295
    Stack Address 3   : atikmpag.sys+2a825
    Computer Name     : 
    Full Path         : H:\Windows\Minidump\061412-26161-01.dmp
    Processors Count  : 3
    Major Version     : 15
    Minor Version     : 8400
    Dump File Size    : 144.224
    ==================================================
    Last edited by brk; 22 Jun 2012 at 08:19.

      My System SpecsSystem Spec

  2. #2


    Posts : 5,139
    Win8.1Pro - Finally!!!


    Your video is having problems:
    ATI Mobility Radeon HD 5000 Series (Engineering Sample - WDDM v1.20) PCI\VEN_1002&DEV_68E0&SUBSYS_143C103C&REV_00\4&372D74&0&0018 This device cannot start.
    I'd suggest trying the latest released driver (non-beta) from ATI for your system.
    Often there are issues with obtaining ATI Mobility drivers from ATI - so you may have to search other OEM websites for a more updated version.

    Also, you may want to try installing the DRIVERS ONLY - ATI video cards - DRIVER ONLY installation procedure

    The memory dump blames your ATI video drivers also.

    The following info is just FYI, I've already addressed the issues that I saw in the above paragraphs

    - Further info on BSOD error messages available at: http://www.carrona.org/bsodindx.html
    - Info on how to troubleshoot BSOD's (DRAFT): http://www.carrona.org/userbsod.html
    - How I do it: http://www.carrona.org/howidoit.html

    3RD PARTY DRIVERS PRESENT IN THE DUMP FILES
    Code:
    
    Rt630x86.sys      Wed Oct 19 08:13:13 2011 (4E9EBED9)
    SynTP.sys         Thu Oct 13 22:33:23 2011 (4E979F73)
    atikmdag.sys      Wed May 30 10:17:06 2012 (4FC62BE2)
    atikmpag.sys      Wed May 30 09:47:25 2012 (4FC624ED)
    bcmwl63.sys       Tue Mar 13 20:27:51 2012 (4F5FE607)
    dump_storahci.sys Fri May 18 23:56:28 2012 (4FB719EC)
    tm.sys            Fri May 18 23:54:25 2012 (4FB71971)
    tpm.sys           Fri May 18 23:50:09 2012 (4FB71871)
    
    http://www.carrona.org/drivers/driver.php?id=Rt630x86.sys
    http://www.carrona.org/drivers/driver.php?id=SynTP.sys
    http://www.carrona.org/drivers/driver.php?id=atikmdag.sys
    http://www.carrona.org/drivers/driver.php?id=atikmpag.sys
    http://www.carrona.org/drivers/driver.php?id=bcmwl63.sys
    http://www.carrona.org/drivers/driver.php?id=dump_storahci.sys
    http://www.carrona.org/drivers/driver.php?id=tm.sys
    http://www.carrona.org/drivers/driver.php?id=tpm.sys

    BSOD BUGCHECK SUMMARY

    Code:
    
    Loading Dump File [C:\Users\John\_jcgriff2_\dbug\__Kernel__\061412-26161-01.dmp]
    Built by: 8400.0.x86fre.winmain_win8rc.120518-1423
    Debug session time: Thu Jun 14 08:48:58.164 2012 (UTC - 4:00)
    System Uptime: 0 days 0:13:50.015
    *** WARNING: Unable to verify timestamp for atikmdag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
    BugCheck 1000007E, {c0000005, 9103d9e3, 9ed9f96c, 9ed9f530}
    *** WARNING: Unable to verify timestamp for atikmpag.sys
    *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
    *** ERROR: Symbol file could not be found.  Defaulted to export symbols for dxgkrnl.sys - 
    Probably caused by : atikmdag.sys ( atikmdag+179e3 )
    PROCESS_NAME:  System
    BUGCHECK_STR:  AV
    DEFAULT_BUCKET_ID:  NULL_CLASS_PTR_DEREFERENCE
    FAILURE_BUCKET_ID:  AV_atikmdag+179e3
    Bugcheck code 1000007E
    Arguments c0000005 9103d9e3 9ed9f96c 9ed9f530
    BiosVersion = F.29
    BiosReleaseDate = 03/15/2011
    SystemManufacturer = Hewlett-Packard
    SystemProductName = HP G62 Notebook PC              
    ¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
    
    
      My System SpecsSystem Spec

  3. #3


    Turkiye
    Posts : 7
    Windows 7 Ultimate, Windows 8 RP


    I have downloaded Windows 7 drivers from HP's web site and extracted it. Then selected CW102094.inf from ..\SP49567\Packages\Drivers\Display\W7_INF. Installed successfully and devices working normally now. NO CCC or other applications/services.
      My System SpecsSystem Spec

SYSTEM_THREAD_EXCEPTION... on Windows 8 RP
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