Windows 8 and 8.1 Forums


BSOD cause: rtwlane.sys While on the web or playing games

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I have a suspicious that some software or driver is involved with this and thus causing it. Later I'll post instructions for a method to try.

      My System SpecsSystem Spec

  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro





    BSOD cause: rtwlane.sys While on the web or playing games Diagnostics Test BSOD cause: rtwlane.sys While on the web or playing games
    Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything
    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok
    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist
      My System SpecsSystem Spec

  3. #13


    Posts : 18
    Windows 8.1 64bit Home / Windows 10 64bit Home


    Quote Originally Posted by axe0 View Post


    BSOD cause: rtwlane.sys While on the web or playing games Diagnostics Test BSOD cause: rtwlane.sys While on the web or playing games
    Clean boot

    Please try the following:
    • Open taskmanager
      • Go to the tab startup
      • disable everything

    • Search msconfig and open it
      • Go to the tab services
      • Check 'hide microsoft services'
      • Uncheck all other services
      • Click apply and click ok

    • Reboot if asked

    See if the problem persist, if the problem does not persist enable in the startup tab in taskmanager 1 item and in the services tab in msconfig also 1 service, reboot and see if the problem persist. Keep doing this until you find the culprit or there is nothing left.
    If the problem still persist, try booting in safe mode and see if the problem still persist
    Fixed it thanks to help with Microsoft they told me to do a fresh copy install of the network driver. This time I downloaded from manufacturer its the 2014 one but latest (HP) The one causing the BSOD's was the windows update one 2015 one. I think that driver is for windows 10 since it is the same version, latest version I used in windows 10
      My System SpecsSystem Spec

  4. #14



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by ace1user View Post
    Fixed it thanks to help with Microsoft they told me to do a fresh copy install of the network driver. This time I downloaded from manufacturer its the 2014 one but latest (HP) The one causing the BSOD's was the windows update one 2015 one. I think that driver is for windows 10 since it is the same version, latest version I used in windows 10
    This is almost exactly what I suggested in my first post, except from checking
    But I thought you already had installed the drivers from your manufacturer.
      My System SpecsSystem Spec

  5. #15


    Posts : 18
    Windows 8.1 64bit Home / Windows 10 64bit Home


    Quote Originally Posted by axe0 View Post
    Quote Originally Posted by ace1user View Post
    Fixed it thanks to help with Microsoft they told me to do a fresh copy install of the network driver. This time I downloaded from manufacturer its the 2014 one but latest (HP) The one causing the BSOD's was the windows update one 2015 one. I think that driver is for windows 10 since it is the same version, latest version I used in windows 10
    This is almost exactly what I suggested in my first post, except from checking
    But I thought you already had installed the drivers from your manufacturer.
    Yes I did but I was not sure if it had fixed (It did but was not 100%) The driver from windows update kept reinstalling automatically after I install the manufacturer one (This is the one causing BSOD's) so I changed settings to check for updates but let me choose to download them then I did fresh copy install again BAM! Fixed For Good. Thanks for the help aswell
      My System SpecsSystem Spec

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BSOD cause: rtwlane.sys While on the web or playing games
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