Windows 8 and 8.1 Forums


Crashing while playing wow, code 41 task 63

  1. #1


    Queensland
    Posts : 9
    Windows 8.1

    Crashing while playing wow, code 41 task 63


    Hey guys and gals im having crashes out of the middle of nowhere and there is no bsod files show up in blue screen view but i get the code 41 task 63 in the event viewer i have the log thing to submit and hopefully you can stop me from pulling my hair out trying to fix it.

    thanks in advance

    Loota

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Lootasaurus,

    Welcome to the 8forums.

    There is no dump file, because this is not a BSOD.
    The kernel id 41 simply means that a problem with the power has occured which happens when a pc suddenly restarts or shutsdown.
    I would start with verifying that your PSU is fine and the 3.3v, 5v and 12v values in the BIOS are correct.
    Assuming you have an ATX form factor, the values may be 5% maximum below or above these values.

    As this is not a BSOD, please create a new thread at the Performance and Maintenance section for your problem.
      My System SpecsSystem Spec

  3. #3


    Queensland
    Posts : 9
    Windows 8.1


    I had a blue screen last night and i have a new log for you i think i updated the right thing to fix it but i dont know debug codes and the like so i will leave it in your capable hands.


    thanks in advance
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    What has been updated exactly?

    A 0x10E(VIDEO_MEMORY_MANAGEMENT_INTERNAL ) related to the GPU where in this case it is about the memory.
    If you are overclocking your GPU, revert back to stock while troubleshooting
    Code:
    Probably caused by : dxgmms1.sys ( dxgmms1!VIDMM_GLOBAL::PrepareDmaBuffer+1b2cb )
    
    
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    
    VIDEO_MEMORY_MANAGEMENT_INTERNAL (10e)
    The video memory manager encountered a condition that it can't recover from. By crashing,
    the video memory manager is attempting to get enough information into the minidump such that
    somebody can pinpoint what lead to this condition.
    Arguments:
    Arg1: 000000000000001f, The subtype of the bugcheck:
    Arg2: ffffc000d13396e0
    Arg3: 0000000000000000
    Arg4: 0000000000f872e2



    Crashing while playing wow, code 41 task 63 Diagnostic test Crashing while playing wow, code 41 task 63
    GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My System SpecsSystem Spec

  5. #5


    Queensland
    Posts : 9
    Windows 8.1


    i updated my nvidia drivers to the 359.00 version after i recovered from the crash... im gonna start running furmark now.

    ran furmark for 30 mins never went above 68 degrees
    Last edited by Lootasaurus; 25 Nov 2015 at 17:36.
      My System SpecsSystem Spec

Crashing while playing wow, code 41 task 63
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