Windows 8 and 8.1 Forums

Windows Crashes with BSOD on normal uses

  1. #1

    Posts : 2
    Windows 10

    Windows Crashes with BSOD on normal uses

    My computer has been crashing constantly as of late with DPC watchdog. I have updated all drivers and cannot figure out what is happening. I have attached my log file hoping someone can help.
    Attachment 66219

      My System SpecsSystem Spec

  2. #2

    Cross Plains
    Posts : 255
    Windows 10 Pro

    By the way the minidumps look, most of your crashes are DPC_WATCHDOG_VIOLATION. Windbg keeps pointing at ntkrnlmp.exe as the cause, which means that something else drove that process to fault. From what I read on this, its a driver issue which caused a DPC to take too long and the watchdog took action.

    I see that you have already updated all drivers which was going to be my first suggestion. I see in one of the minidumps that you have a crash related to your Apple driver which comes with iTunes:

    BugCheck 9F, {4, 12c, ffffe0006a1f8040, fffff8005ccbfaf0}
    Implicit thread is now ffffe000`6a1f8040
    *** WARNING: Unable to verify timestamp for usbaapl64.sys
    *** ERROR: Module load completed but symbols could not be loaded for usbaapl64.sys
    Probably caused by : usbaapl64.sys
    This is a DRIVER_POWER_STATE_FAILURE bugcheck. If you havent already, I suggest you update iTunes which should update this driver. This could be the leading cause of all the DPC_WATCHDOG_VIOLATION crashes.

    Also you have another bugcheck in your dump files:

    BugCheck 12B, {ffffffffc00002c4, 7f8, 9e882c5680, ffffd00022642000}
    Probably caused by : hardware ( REGION_PAGED_OUT )
    Followup:     MachineOwner
    2: kd> !analyze -v
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    This bugcheck indicates that a single bit error was found in this page.  This is a hardware memory error.
    Arg1: ffffffffc00002c4, virtual address mapping the corrupted page
    Arg2: 00000000000007f8, physical page number
    Arg3: 0000009e882c5680, zero
    Arg4: ffffd00022642000, zero
    FAULTY_HARDWARE_CORRUPTED_PAGE usually points to a hardware memory error, which means that you could have an issue with your RAM. This can also be the leading cause of all the DPC issues. To rule this out, download MemTest86 and burn it to a CD/DVD and boot from it, let it run for a bare minimum of 3 passes. Most of the time it is suggested to let it run for 8 passes for conclusive results.
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    Windows 10

    I have just run 10 passes of <a href="" target="_blank" rel="nofollow">MemTest86</a> via the USB option with no errors at all. I have re-installed Itunes and rechecked all my drivers with driver detective. I went to run a youtube video which had been one of the sources of the crashes and sure enough that watchdog bit me again. so I restarted and tried to fire up FFXIV and it crashed just after log in. I have attached the latest dump fileAttachment 66232
      My System SpecsSystem Spec

Windows Crashes with BSOD on normal uses
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