Windows 8 and 8.1 Forums


Very Strange Recurring BSOD on Windows 8.1

  1. #1


    Posts : 27
    Windows 8.1

    Very Strange Recurring BSOD on Windows 8.1


    I've been having a very strange recurring BSOD on my Windows 8.1 installation. I don't even know what to think. The dump file is attached.

    It occurs almost completely randomly. If I am listening to something, the sound output loops a short millisecond of sound and everything completely freezes until the blue screen comes up and the computer restarts. What I have done:

    -disabled dynamicticks
    -reinstalled, uninstalled, and installed all the compatible versions of the Nvidia video and audio drivers.
    -disabled fast startup
    -took out one stick of RAM, then upon BSOD encounter switched the other one in with the same result
    etc.

    Yet the BSOD keeps happening. Where do I look for the cause?

    Attachment 66201

    EDIT: It happened again, just after posting this thread.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Apples555,

    Please check Windows Update for updates, install every update available, it may take a couple of times to get them all.

    For a clean re-install of the Nvidia GPU drivers, please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 27
    Windows 8.1


    All updates are installed.

    I have tried clean installing many versions of the Nvidia drivers, from the 2010 265 driver all the way to the 327 driver from 2013. Drivers after that result in corrupt graphics. The GPU is a 320m. All of them cause BSODs. Sometimes the sound loops, the screen goes black, but then everything recovers and Windows says "nvlddmkm.sys has crashed but recovered.'

    I also disabled the Apple HFS driver, which is a known causer of BSODs.

    Bizarre.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please test your GPU, so we can rule out the hardware part
    Please note the temperatures of your GPU when idle and under load and post them.



    Very Strange Recurring BSOD on Windows 8.1 Diagnostic test Very Strange Recurring BSOD on Windows 8.1
    GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes



    warning   Warning
    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My System SpecsSystem Spec

  5. #5


    Posts : 27
    Windows 8.1


    Just in case, I used DDU to remove all Nvidia drivers and installed the 327.23 drivers from 2013 again.

    I ran Furmark for around 5-6 minutes. GPU temperature sharply rose from 71 to 92 degrees C, and stabilized at 91 degrees C. No crashes.

    I should mention the crashes never happened under stress. They were always at some sort of idle, usually with a Youtube video playing.

    I should add MemTest86, Apple Hardware Test, and Microsoft RAM Check all checked out fine.
      My System SpecsSystem Spec

  6. #6


    Posts : 27
    Windows 8.1


    It just happened again! Dump attached. Word was open as well as Firefox, which was playing a YouTube video.Attachment 66215
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Run the DM Log Collector, only a dump is not enough data.
      My System SpecsSystem Spec

  8. #8


    Posts : 27
    Windows 8.1


    The logs are attached.

    Attachment 66241
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you have MSI Afterburner installed for measuring the temperatures of your GPU, that is fine, but please remove MSI Afterburner as it is known for causing BSOD's.

    Please check your manufacturer for BIOS updates.

    Please check Windows Update for updates, install every update available, it may take a couple of times to get them all.
    As the crash is caused by the Nvidia Video driver, I suspect
    • a bug in Windows which could be solved with the updates from Windows Update
    • Nvidia software causing issues
    • a driver bug
      My System SpecsSystem Spec

  10. #10


    Posts : 27
    Windows 8.1


    All Windows and BIOS updates are installed.

    I have tried all the Nvidia drivers from when the notebook was made (2010) to now. All of them crash in the same manner.

    Afterburner was added only to downclock the GPU, which made it somewhat more stable (it was able to recover instead of BSOD). Regardless, it is now removed. Where else should I look?
      My System SpecsSystem Spec

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Very Strange Recurring BSOD on Windows 8.1
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