Windows 8 and 8.1 Forums


BSODs still occurring even after....

  1. #41


    as attached. thanks for your help.

      My System SpecsSystem Spec

  2. #42



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Download, install and run Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
    With Revo Uninstaller, remove iTunes and remove everything related, please check what it removes when removing extended.
    When iTunes is removed with Revo Unistaller, check if the driver is still presents.

    Please keep iTunes removed for a short while and try to reproduce the crash.
      My System SpecsSystem Spec

  3. #43


    i have already removed itunes.
    so i will still use revo to uninstall all apple related programs.
    but whoat do you mean 'reproduce the crash'?
    thanks.
      My System SpecsSystem Spec

  4. #44



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please remove iTunes with Revo Uninstaller to ensure everything gets removed properly.
      My System SpecsSystem Spec

  5. #45


    Posts : 660
    windows 8.1


    I also found that your amdsbs.sys driver (AMD AHCI Compatible Controller driver) is outdated 11-12-2012.
    Try to update to a windows 8.1. driver on your motherboard supportpage.
      My System SpecsSystem Spec

  6. #46



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  7. #47


    Updated my system specs.

    Uninstalled every Apple related programs with Revo. But the driver Gear is still there so I right clicked and deleted it.

    Can't find the latest update to my AHCI driver.
      My System SpecsSystem Spec

  8. #48


    Posts : 660
    windows 8.1


    Can't find the latest update to my AHCI driver.
    Got to https://www.asus.com/support/Downloa...iMgdBr9241/41/
    select windows 8.1 64
    Under Sata
    Version 1.2.1.329&3.8.1540.3 update time 2013/12/17
    Could you look in your Device Manager which driver version you have.

    For info;
    GEARAspiWDM.sys Driver Description: CD-ROM Class Filter Driver by Gear Software.
    This driver is not only used for Apple i tunes
    GEAR licenses our CD/DVD recording 'drivers' to many companies to add CD/DVD recording capabilities to their software products. This driver interface provides the connection between their software application and the user's operating system and hardware.
    Thats why i also pointed to the amd ahci driver.

    But the driver Gear is still there so I right clicked and deleted it.
    It could be that if you using a CD/DVD etc. player you get problems.

    I searched for this driver and found a new version
    For 32-bit and 64-bit systems: Driver_Installer_x86_x64.exe 4.021.1 Apr. 9, 2014
    Notes
    This release of the x86 & x64 GEAR driver installer installs a Windows 8.1 compatible GEARAspi driver set.

    downlad: Driver updates - GEAR Software





      My System SpecsSystem Spec

  9. #49



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I know lifetec, but I haven't seen any Gear software installed
      My System SpecsSystem Spec

  10. #50


    Posts : 660
    windows 8.1


    Quote Originally Posted by axe0 View Post
    I know lifetec, but I haven't seen any Gear software installed
    @ axeO The info was aimed at the TS. That deleting a driver can have unforseen consequences.
      My System SpecsSystem Spec

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