Windows 8 and 8.1 Forums


BSODs still occurring even after....

  1. #31


    I just got a BSOD again.
    could it be a hardware problem?

      My System SpecsSystem Spec

  2. #32



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    90% of the bluescreens are caused by drivers, why do you think it is a hardware problem?

    Give some details, like run the dm log collector, upload the zip and give some description of what happened.

    If one only says
    I just got a BSOD again.
    could it be a hardware problem?
    it is by far enough to say something without additional data, but it happens a lot.
      My System SpecsSystem Spec

  3. #33


    well i dun think it's the itunes anymore cos i have disabled it as startup as u suggested..
      My System SpecsSystem Spec

  4. #34



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    How do you install iTunes after you have removed it?
    Code:
    *** WARNING: Unable to verify timestamp for GEARAspiWDM.sys
    *** ERROR: Module load completed but symbols could not be loaded for GEARAspiWDM.sys
    0: kd> lmvm GEARAspiWDM
    start             end                 module name
    fffff801`40c55000 fffff801`40c5bc00   GEARAspiWDM T (no symbols)           
        Loaded symbol image file: GEARAspiWDM.sys
        Image path: \SystemRoot\system32\DRIVERS\GEARAspiWDM.sys
        Image name: GEARAspiWDM.sys
        Timestamp:        Thu May 03 21:56:17 2012 (4FA2E2E1)
        CheckSum:         00008963
        ImageSize:        00006C00
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  5. #35


    hmm...
    uninstall : control panel > programs and features > uninstall

    install : go itunes site at iTunes - Download iTunes Now - Apple (SG)
      My System SpecsSystem Spec

  6. #36



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you remove iTunes and go to the directory
    Code:
    %SystemRoot%\system32\DRIVERS\
    Can you find the driver GEARAspiWMD.sys?
      My System SpecsSystem Spec

  7. #37


    not sure if i can.
    pls advise me how to find and.....remove?
      My System SpecsSystem Spec

  8. #38



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Just remove iTunes and see if this driver is still present, nothing more.
    Simply search the location I gave in my previous post and look for the file.
      My System SpecsSystem Spec

  9. #39


    yup it's still there even after i removed itunes.
      My System SpecsSystem Spec

  10. #40



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please right click the driver, choose properties, click the tab 'details', make a screenshot of this tab and post it.

    Please make screenshots of the installed software and post the screenshots.
      My System SpecsSystem Spec

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BSODs still occurring even after....
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