Windows 8 and 8.1 Forums


BSODs still occurring even after....

  1. #21



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please boot into safe mode and run the dm log collector again.
    See if that helps.
    Safe Mode - Start Windows 8 in

      My System SpecsSystem Spec

  2. #22


    hi, i have switched to safe mode as instructed and started the dmlog but again no such file as you requested.
    pls advise.

    latest file as uploaded in the first post. (6/12/2015)
      My System SpecsSystem Spec

  3. #23



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Prefered to upload the files in your newest post, this is faster.

    Tell me, what are you doing and what happens when the crash occurs?
      My System SpecsSystem Spec

  4. #24


    okay noted.
    usually the bsod occur within 5 min of booting the computer and entering in the password.
    n it is always the same error as far as i know. POWER_DRIVE_STATE_FAILURE
    in case u want the specs for my pc, here it is.

    Processor
    AMD P2x4 955 with Noctua U12P

    Mainboard
    Asus M5A97 Evo R2.0

    Graphics Card
    Power Color TurboDuo Radeon R9 280 3GB GDDR5

    Memory
    2x4GB KVR DDR3 1333MHz

    Display
    Dell 23'' S2340L

    Storage
    250GB Samsung Evo SSD,640GB Western Digital Caviar Black, 2x 3TB WD Red in RAID 1

    Optical Storage
    Samsung Super Writemaster

    Casing
    NZXT Phantom 410

    PSU
    Seasonic M12II 620W

    OS
    Win 8 64bit
      My System SpecsSystem Spec

  5. #25



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Open taskmanager, go to the startup tab, if iTunes is present and enabled then disable it.
    See if that helps.
      My System SpecsSystem Spec

  6. #26


    i can only see itunes helper in my startup. assuming i will disable it, how will i know everything is back to normal?

    thanks.
      My System SpecsSystem Spec

  7. #27



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The startup items are loaded after the boot process, it sometimes takes a few minutes for them to load completely.

    You know it when you don't get crashes at startup anymore.
      My System SpecsSystem Spec

  8. #28


    alright. have done so. will observe a few more days.
    will upgrading to window 10 be good?
      My System SpecsSystem Spec

  9. #29



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Until you get problems it won't be good.

    Upgrading won't remove problems but cary them over and give extra problems due to drivers and software not compatible with Windows 10.
      My System SpecsSystem Spec

  10. #30


    thanks mate. will observe for a few more days then
    u have a good sunday!
      My System SpecsSystem Spec

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