Windows 8 and 8.1 Forums


KERNEL_SECURITY_CHECK_ERROR during installing software

  1. #1


    Posts : 66
    Windows 8.1 Enterprise 64bit

    KERNEL_SECURITY_CHECK_ERROR during installing software


    HI, I'm getting occasional BSOD's when installing / uninstalling software.

    Latest case - KERNEL_SECURITY_CHECK_ERROR during Pot Player update (non intrusive installer)



    chkdsk c: /f - negative

    sfc /scannow gives an error (not sure if relevant for the Windows crash). I attach log file.
    Code:
    C:\>sfc /scannow
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 42% complete.
    
    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    SFC wasn't neither able to finish in offline mode run from Windows install DVD

    Any help to find the culprit and solve the problem would be appreciated
    Last edited by Anakunda; 31 Oct 2015 at 11:11.

      My System SpecsSystem Spec

  2. #2


    Cross Plains
    Posts : 255
    Windows 10 Pro


    This is the STOP code:

    Code:
    KERNEL_SECURITY_CHECK_FAILURE (139)
    A kernel component has corrupted a critical data structure.  The corruption
    could potentially allow a malicious user to gain control of this machine.
    Arguments:
    Arg1: 0000000000000003, A LIST_ENTRY has been corrupted (i.e. double remove).
    Arg2: ffffd00020262220, Address of the trap frame for the exception that caused the bugcheck
    Arg3: ffffd00020262178, Address of the exception record for the exception that caused the bugcheck
    Arg4: 0000000000000000, Reserved
    This driver has been flagged:

    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+3f0c2)


    I would first suggest updating the driver for your NVIDIA graphics card and see if this helps.

    When it comes to the sfc error:

    In an elevated command prompt run:

    dism /online /cleanup-image /restorehealth

    After that finishes, run:

    sfc /scannow

    Once again. This can help correct errors that sfc isnt able to fix on its own. Sometimes sfc needs to be run a few times consecutively for it to fix all the errors.
      My System SpecsSystem Spec

  3. #3


    Posts : 66
    Windows 8.1 Enterprise 64bit


    Quote Originally Posted by ArazelEternal View Post
    I would first suggest updating the driver for your NVIDIA graphics card and see if this helps.
    To exclude problem with graphics driver does the report say there's something wrong with the driver?
    I already have installed latest update (358.59-notebook-win8-win7-64bit-international.hf) from NVIDIA web site.
    Nonstandard feature: for latest driver versions I'm unable to update directly by running the driver installer over existing driver (install fail). I must firstly run DDU in safe mode, then do a clean install which finishes successfully.

    As for SFC I'm unable to complete the DISM command:

    Code:
    Windows PowerShell
    Copyright (C) 2014 Microsoft Corporation. All rights reserved.
    
    PS C:\Windows\System32> dism /online /cleanup-image /restorehealth
    
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031
    
    Image Version: 6.3.9600.17031
    
    [==========================100.0%==========================]
    
    Error: 0x80240021
    
    DISM failed. No operation was performed.
    For more information, review the log file.
    
    The DISM log file can be found at C:\Windows\Logs\DISM\dism.log
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I am sorry to bump in, but there are some problems.
    There is a 15.000+ url collection in the hosts file where some are non-family and/or against the rules as some are bypasses.

    KMSpico is installed, for what is it used? I only see Microsoft Office 2016 Tools installed.

    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
      My System SpecsSystem Spec

  5. #5


    Cross Plains
    Posts : 255
    Windows 10 Pro


    Try running the command

    dism /Online /Cleanup-Image /StartComponentCleanup

    Then run

    dism /online /cleanup-image /restorehealth

    Again and see what happens.

    Source
      My System SpecsSystem Spec

  6. #6


    Cross Plains
    Posts : 255
    Windows 10 Pro


    Quote Originally Posted by axe0 View Post
    I am sorry to bump in, but there are some problems.
    There is a 15.000+ url collection in the hosts file where some are non-family and/or against the rules as some are bypasses.

    KMSpico is installed, for what is it used? I only see Microsoft Office 2016 Tools installed.

    Forum rules
    4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).
    KMSPico can also be used to activate Windows itself. But.... I guess this means that this has to stop here. Wish I had noticed that.....
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by ArazelEternal View Post
    KMSPico can also be used to activate Windows itself. But.... I guess this means that this has to stop here. Wish I had noticed that.....
    That is right yes, the Genuine file looks a lot like KMSpico has been used.

    I am usually specific mentioning Office, because I hope it is Office everytime.
      My System SpecsSystem Spec

  8. #8


    Posts : 66
    Windows 8.1 Enterprise 64bit


    Thanks ArazelEternal, the first Dism command worked

    Dism /online /cleanup-image /restorehealth succeeded this time

    But sfc /scannow still says not being able to fix corrupt files (this time it's able to reach 100% progress)
    Log file doesn't contain any Error entries.

    Current CBS.log attached. Thanks
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Anakunda, please remove every method of bypassing/cracking before we proceed.
    Troubleshooting a system with counterfeit programs is useless as it is not known what has been modified to the program.A counterfeit program contains heavily modified code which causes the system to behave in unexpected ways.
    For this reason, analyzing counterfeit systems is unreliable and most analysts won't try it.
      My System SpecsSystem Spec

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