Windows 8 and 8.1 Forums


BSOD Driver_Power_State_Failure

  1. #1


    Posts : 3
    Windows 8.1

    BSOD Driver_Power_State_Failure


    I have been having BSOD Driver_Power_State_Failure for the past few weeks when I try to restart my pc. I know I will get a bsod when I can't access my 'disk management' and try to restart, it's forever 'connecting to the virtual disk service'.
    After the bsod I can access my disk management, I have tried to search for any outdated driver and updated them, but I still get this bsod. I have tried to analyze my own dump files and it said something about storport.sys being the problem, googled it but I still can't fix this, I even tried to reset my OS, but alas the problem is still there. I hope you guys can help me, or point me in the right direction.

    Attachment 66172

    Edit: I have also noticed that after the bsod when the virtual disk is connected and can access disk management, I shut down my laptop (takes like 10min+, used to be fast) and start the laptop, the disk management issue is back with the bsod after trying to restart. So the problem might also be in the shutting down proces?
    Last edited by hnguyen93; 28 Oct 2015 at 10:37.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi hnguyen93,

    Welcome to the 8forums.

    Please check your manufacturer for driver updates.
    The following drivers have been flagged
    The Qualcomm network driver
    Code:
    *** WARNING: Unable to verify timestamp for athwbx.sys
    *** ERROR: Module load completed but symbols could not be loaded for athwbx.sys
    The Intel Rapid Storage Technology driver
    Code:
    *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
    The Nvidia Video driver
    Code:
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    The Intel Graphics Video driver
    Code:
    *** WARNING: Unable to verify timestamp for igdkmd64.sys
    *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
    And Symantec/Norton
    Code:
    *** WARNING: Unable to verify timestamp for Ironx64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for Ironx64.SYS
    *** WARNING: Unable to verify timestamp for SYMEFASI64.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMEFASI64.SYS
    For Norton, please check for software updates
    For the GPU drivers
    Please uninstall everything of Nvidia and Intel using Display Driver Uninstaller and install new drivers from the manufacturer.
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thank you for answering, I have tried what u adviced; updated norton and Qualcomm network, uninstalled intel and nvdia in safe mode with the help of driver unistaller and then installed the newest ones in normal mode.
    But sadly, I still get the same bsod problem. I've uploaded the new log files with the latest dump crashes.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please uninstall ASUS software, it is known for causing BSOD's.

    Please disable Intel Rapid Start Technology service in the services, you don't need it.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    After updating to a new intel graphic driver, it seems that I still had to manually update my Intel(R) 7 Series Chipset Family SATA AHCI Controller which is in "Device manager -> IDE/ATA/ATAPI controllers".

    Everything seems to be fine now, thank you very much for your help!
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Glad to hear that
      My System SpecsSystem Spec

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