Windows 8 and 8.1 Forums


BSOD On start up after reinstalling headphone drivers.

  1. #1


    Posts : 4
    Windows 8.1

    BSOD On start up after reinstalling headphone drivers.


    When i start my computer up it loads some programs like steam and windows 10 update window then the BSOD happens everytime. it started after i uninstalled my headphones then trying to install them again, my headphones are (Tecknet 7.1 Sound Effect Gaming Headset)

    Attachment 66118

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi DannyStar91,

    Welcome to the 8forums.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.
    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below



    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.

    Please remove MSI software, this software is known for causing problems.

    Please check Killer for driver updates.
    A driver part of Killer network device has been flagged.
    Code:
    *** WARNING: Unable to verify timestamp for bwcW8x64.sys
    *** ERROR: Module load completed but symbols could not be loaded for bwcW8x64.sys
    3: kd> lmvm bwcW8x64
    start             end                 module name
    fffff801`cba94000 fffff801`cbbea000   bwcW8x64 T (no symbols)           
        Loaded symbol image file: bwcW8x64.sys
        Image path: \SystemRoot\system32\DRIVERS\bwcW8x64.sys
        Image name: bwcW8x64.sys
        Timestamp:        Fri Nov 08 16:31:59 2013 (527D03EF)
        CheckSum:         00020D5C
        ImageSize:        00156000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please check Via Labs for driver updates for the USB Host Controller driver
    Code:
    *** WARNING: Unable to verify timestamp for ViaHub3.sys
    *** ERROR: Module load completed but symbols could not be loaded for ViaHub3.sys
    
    2: kd> lmvm ViaHub3
    start             end                 module name
    fffff800`b1000000 fffff800`b103e000   ViaHub3  T (no symbols)           
        Loaded symbol image file: ViaHub3.sys
        Image path: \SystemRoot\System32\drivers\ViaHub3.sys
        Image name: ViaHub3.sys
        Timestamp:        Mon Jan 20 03:19:17 2014 (52DC87A5)
        CheckSum:         000456C6
        ImageSize:        0003E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please remove this driver, it is known for causing BSOD's.
    Code:
    AODDriver4.2.0	c:\program files\ati technologies\ati.ace\fuel\amd64\aoddriver2.sys
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    i followed all the steps and still got the BSOD after restarting. the Via Labs link doesnt exist and directed me to their main site, i downloaded the USB host drivers from here: Driver

    this is the new log: Attachment 66120
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The cause, the Killer driver, doesn't look updated
    Code:
    3: kd> lmvm bwcW8x64
    start             end                 module name
    fffff801`f6a66000 fffff801`f6bbc000   bwcW8x64 T (no symbols)           
        Loaded symbol image file: bwcW8x64.sys
        Image path: \SystemRoot\system32\DRIVERS\bwcW8x64.sys
        Image name: bwcW8x64.sys
        Timestamp:        Fri Nov 08 16:31:59 2013 (527D03EF)
        CheckSum:         00020D5C
        ImageSize:        00156000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1


    when i downloaded the killer suite a notification to remove the old version window showed up so i uninstalled Qualcomm Atheros Killer Network Manager Suite and installed the Latest Killer suite but have just realised it still has the old version and has not updated. when i go to unistall the killer manager suite it goes through the normal process of unistalling but when complete the program is still on my pc. so i went back to the KillerNetworking website and downloaded addition Standard Drivers (no killer features) extracted the folder went to device manager right clicked the option inside network adapters and selected update driver software and pointed it to the extracted folder, then restarted my pc but still got the BOSD. is there anyway to unistall Qualcomm Killer Network Manger or get the latest version?

    here is and updated log just incase anything has changed: Attachment 66127
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    What happens when you remove the killer device its driver and reboot?

    Windows should detect the drivers automatically.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    i was trying to unistall the killer network manager in safe mode but it wasnt removing it from my computer so i booted my computer without safe mode and quickly unistalled Killer Network Manger before my computer recieved the BSOD and it was successful after that i didnt have any internet so i updated the ethernet controller in device manager with the drivers i downloaded previously and i now have internet and do not receive the BSOD, i believe its resolved for now but other people have had constant problems with Killer so ill keep an eye on it, a massive thanks for all your help.
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You're welcome
    Glad I could help.
      My System SpecsSystem Spec

BSOD On start up after reinstalling headphone drivers.
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