Windows 8 and 8.1 Forums


BSOD while playing Dota 2 in game

  1. #1


    Posts : 3
    Windows 8.1

    BSOD while playing Dota 2 in game


    Happened to me a couple of times, while playing Dota 2, the game stops and lines appear on the screen, after that it stops, and a message says "Display driver has stopped responding and has recovered" appears multiple times.

    After that, BSOD with the problem being VIDEO_DXGKRNL_FATAL_ERROR

    Bought this laptop just 5 months ago, Dell Inspiron 15-5558
    System info:
    Processor - Intel(R) Core(TM) i7-5500U CPU@2.40GHz
    Installed RAM - 8.00GB
    System type - 64-bit operating system, x64-based processor
    Graphics Card - Nvidia GeForce 920M

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi MarshallTan,

    Welcome to the 10forums.

    This crash is related to the graphics.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.

    Are you using both your GPU's?
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1


    Thanks for the reply
    Im using Nvidia for games and Intel 5500 for usual tasks
    I will uninstall and reinstall the drivers and see if it works, I`ll come back if the problem is still there.
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I am afraid that switching between GPU's could cause problems
    This because the idea of it is bad implemented.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1


    I uninstalled and reinstalled the drivers like you said, and played with low settings, it went well (so far).
    About the switching, there`s nothing I can do about it, right?
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Sometimes you can.
    If you can, you need to say in the settings to the 2nd GPU that it shouldn't run.
      My System SpecsSystem Spec

BSOD while playing Dota 2 in game
Related Threads
BSOD while playing DOTA 2, error 0x000000d1 in BSOD Crashes and Debugging
Hello everyone, I've encountered BSOD a couple of times when I am playing DOTA 2, I'm not sure what is the cause of this and I thank your kindness if you would be able to shed some light as to what I should do to prevent this from happening again. Happened a couple of times already. I've also...
Well it crashed when i was playing dota 2 with this "Kernel_Security_Check_Failure" 56828
I had this couple of bsod in the last month and they came up from nowhere, i dont recall installing anything
Solved BSOD playing Dota 2, nvlddmkm.sys in BSOD Crashes and Debugging
Dear community, I have been getting application blocked from accessing graphic driver. and also BSOD playing dota 2 with the error video_tdr_failure with the nvlddmkm.sys error. My build is a lenovo y580 , windows 8.1, i7, gtx 660m, 12gb ram and intel hd driver, 500gb HDD ram I will post the...
different BSOD error while playing dota 2 in BSOD Crashes and Debugging
Hi guys, I get different bsod errors when I play dota 2. It happened before when I updated my windows to 8.1, then I restored back to 8. After that, the problem went away. But after a few months, its back.
BSOD when playing dota 2 in BSOD Crashes and Debugging
Hello guys, I get the BSOD everytime I play dota 2. It used to happen before but it stopped after i changed my windows from 8.1 to 8 again, now its back again. I've attached the required file for you guys. Any help, tips or comments will be greatly appreciated. Thank you in advance.
Hi, I have a gaming laptop and use it for playing video games. Recently I get blue screen and crashes playing online games like dota 2. I ran many different stress tests and they were all OK. I guess there is something wrong with my mice or audio driver because most of the times I get bluescreen...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook