Windows 8 and 8.1 Forums


BSOD random, different errors

  1. #1


    Posts : 11
    windows embedded 8.1 industry pro

    BSOD random, different errors


    Hi guys, i posted here a couple days ago and i thought my BSOD had stopped. Unfortunately they still occur
    what ive done so far
    - memtest 86 on each of my ram sticks separately to 10 passes with no errors
    - seatools long, short, smart same with WD diagnostics tools
    - chdsk with no errors
    - uninstalled MSI live Update a little bit before this post just in case it was doing something weird, but i didnt use it to udpate any drivers
    - updated drivers manually
    here are the dumps
    Attachment 66105

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi mooretom32,

    Please update the Realtek PCIe GBE Family Controller driver from here
    Code:
    1: kd> lmvm Rt630x64
    start             end                 module name
    fffff800`24aa8000 fffff800`24b82000   Rt630x64 T (no symbols)           
        Loaded symbol image file: Rt630x64.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt630x64.sys
        Image name: Rt630x64.sys
        Timestamp:        Thu Jan 15 07:08:17 2015 (54B75951)
        CheckSum:         000E1232
        ImageSize:        000DA000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Old driver
    Code:
    MBfilt64 MBfilt64.sys Fri Jul 31 05:40:32 2009 (4A7267B0) // Realtek audio driver
    Check Realtek for driver updates
      My System SpecsSystem Spec

  3. #3


    Posts : 11
    windows embedded 8.1 industry pro


    Thanks for helping me out again. unfortunately, I'm still getting BSOD. I'm currently running Driver Verifier, but strangely enough, my PC seems to be running more stable.
    Here is the dump after I fixed the driver issues you pointed out:
    Attachment 66137
    Also, two things i wanted to ask
    should i be deleting old dumps as new ones occur?
    and, How do i post driver verifier results when a crash occurs?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    2 out of 3 are caused by the AMD Video drivers
    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD

    The other is a 0x24(NTFS_FILE_SYSTEM) which would be related to the hard drive but could also be caused by the AMD video drivers.
      My System SpecsSystem Spec

  5. #5


    Posts : 11
    windows embedded 8.1 industry pro


    Ok, ill uninstall and reinstall AMD drivers with the utility again.
    if the crashes keep happening, is it possible that i have a faulty video card?
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Depends on what causes the crashes.
      My System SpecsSystem Spec

  7. #7


    Posts : 11
    windows embedded 8.1 industry pro


    Ok, so ive had a few more crashes. heres the dump
    Attachment 66150
    also, how do i decipher the dumps on my own. I Like to think I'm relatively computer literate but i have no idea where to begin learning how to read the dumps effectively.
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please update your Realtek audio driver
    Code:
    MBfilt64    Fri Jul 31 05:40:32 2009         MBfilt64.sys
    Unfortunately, learning to debug BSOD's isn't an easy task.
    I won't try to discourage you, but it takes quite some time to even understand the output a little bit without searching for a possible cause.
    I have started with learning debugging dumps a little longer then a few months ago, but I had to spend a lot of time researching what this or that meant from the output !analyze-v as it was everytime different then the previous.
    The command !analyze-v will probably be 1 of the first commands you'll learn, because when you load a dump file, you'll only have to click on that command
    To help you a little on your way, there are quite some good helpful tutorials for starting to learn debugging on the sevenforums.com 'Crash and Lockup debug 'How to'' part of the BSOD section.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    If you didn't knew, Windbg is a great tool for debugging.
      My System SpecsSystem Spec

  10. #10


    Posts : 11
    windows embedded 8.1 industry pro


    Alright, updated audio driver from where you specified.
    Thanks for the debug links too! Ill probably take a better look after my midterms, when I have more time.
      My System SpecsSystem Spec

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