Windows 8 and 8.1 Forums

BSOD dpc_watchdog_error

  1. #1


    Posts : 2
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    BSOD dpc_watchdog_error


    Hello,


    In the past week, I have had multiple BSODs showing a dpc_watchdog_error. Sometimes, my system just freezes up (never shows a bsod) and I am forced to do a hard reboot. It seems these crashes occurred while I am using chrome so I switched to firefox and had the same issue (once). Specifically, I noticed it may have something to do with videos on some webpages (but maybe not). I have searched for solutions to fix a dpc_watchdog_error and chrome freezing computer but nothing seems to work. I have installed all windows updates available, a couple of drivers that people seem to have troubles with (nvidia and realtek) and run diagnostics tools like CHKDSK, CCleaner, etc. Not sure what to do next... any help is greatly appreciated!


    I attached my specs and dump files.
    Attachment 66102
    Thanks in advanced,


    Noah

    Attachment 66103

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi NoahTK7,

    Welcome to the 8forums.

    The Nvidia Video driver has been flagged in every crash.
    Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
    Code:
    start             end                 module name
    fffff801`a2869000 fffff801`a3345000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Tue Aug 25 15:34:37 2015 (55DC6EED)
        CheckSum:         00A9CE73
        ImageSize:        00ADC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Please fill in your system specs
    Please follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Microsoft Windows 8.1 64-bit 9600 Multiprocessor Free

    Still Having Issues


    Hi axe0,

    Thanks so much for the quick response last week. I have had a busy week and finally got a break to think about my PC. Unfortunately, I am still having issues. I followed your instructions for uninstalling my nvidia drivers using DDU and reinstalled the drivers last weekend. After doing so, Chrome and Firefox were still both freezing my computer, forcing me to do a force restart. Note: I did not get another BSOD with a dpc_watchdog_error, but I can't imagine that these are two separate issues. Hopefully this doesn't effect you ability to analyse the issue. I repeated the process again just to make sure I hadn't missed anything but nothing changed. I then tried installing different versions of the nvidia drivers, the one recommend by msi, older versions, versions recommended my various forum users, etc. but still no luck.

    Also, today I tried to play some CS:GO with a buddy, but the main menu was very "laggy" and had graphical glitches. I wasn't able to get into a game before my system crashed (I don't know what i expected lol). This is to say that it is not just chrome/firefox crashing and it points towards an issue with my graphics.

    This leads me to ask this: is it still a nvidia driver issue? and if so, could it be a hardware issue? Any further help is highly appreciated.

    I included a new log zip and I also updated my PC specs to the best of my ability right now .

    Thanks,

    Noah
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    A crash could be 3 things
    • BSOD crash
    • Sudden restart/shutdown crash
    • Freeze crash

    This section is for BSOD, but I could of course try helping you with the freeze problem with some basics troubleshooting.
    This will be tomorrow in the morning, I am pretty tired and need a fresh pair of eyes and a clean mind before suggesting something.
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I recommend removing MSI Afterburner, it is known for causing BSOD's.

    Was there anything else active in the background?
      My System SpecsSystem Spec

BSOD dpc_watchdog_error
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