Windows 8 and 8.1 Forums


BSOD less than five minutes into setting up new laptop

  1. #1


    Posts : 2
    windows 8

    BSOD less than five minutes into setting up new laptop


    Just powered up brand new Toshiba Satellite L70C-13C.

    The first thing it did was to run updates; then it asked me for location, time-zone etc.

    Next it asked me to log into my Microsoft account. The first time & second time failed - it said I could either try again or leave it until later. I checked my Norton Vault on my other laptop (immediately next to it) and realised that I'd mistyped one character in my password. I leant across to my new laptop and it's the blue screen of death.

    I've only had in on for three minutes - what should I do next?

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Taffy078,

    Welcome to the 8forums.

    As this is a new laptop, you simply could RMA it.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    windows 8


    Thanks Axe0. It's 06:24 here - in three hours, I hope to be leaving PCWorld with a replacement! Will let you know.
      My System SpecsSystem Spec

BSOD less than five minutes into setting up new laptop
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