Solved BSOD everytime after windows update

5

5ice312

New Member
Messages
6
Hello and greeting,

Recently my laptop always got into BSOD after windows update. I'm not sure what happen and the real cause of the problem.
attached together is the dump file. i hope someone can help me solve this problem.. thanks:cry:

View attachment 66023
 

My Computer

System One

  • OS
    5ice312
Hi 5ice312,

Remove the Adobe bypass before we proceed.
Code: 
127.0.0.1                   activate.adobe.com
127.0.0.1                   practivate.adobe.com
127.0.0.1                   lmlicenses.wip4.adobe.com
127.0.0.1                   lm.licenses.adobe.com
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Are you using Bitdefender and Windows Defender at the same time?
If so, either remove Bitdefender or disable Windows defender.

Please remove / disable items from the startup in taskmanager
These programs could interfere with the boot process giving you trouble and increase the boot time.

Unfortunately I have to wait a couple of hours before I am home to analyse the dumps, my current location has very poor internet which causes the dumps to load incorrectly.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
What mainly happened has 2 sides:
  1. A driver tried to read data from the memory that it requested but the address of the requested data in the memory was not for that driver.
  2. A driver tried to read data from the memory that it requested but the memory gave corrupted data.
This is either a driver problem with 1, or a RAM problem with 2.
At the moment it looks like drivers are causing this.
Code: 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: [COLOR=#FF0000]0000000000000268, memory referenced[/COLOR]
Arg2: 0000000000000002, IRQL
Arg3: [COLOR=#FF0000]0000000000000000[/COLOR], bitfield :
    bit 0 : value [COLOR=#FF0000]0 = read operation[/COLOR], 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8035c171e4e, address which referenced memory

Please check your manufacturer for driver updates
Please uninstall everything of Nvidia using Display Driver Uninstaller and install new drivers from your manufacturer.
Flagged drivers
  • Wifi driver
  • Intel Rapid Storage Technology driver
  • Nvidia video driver
With the Intel Rapid Storage Technology driver, you might want to disable it in the services.
Search msconfig and open it
  • Go to the tab services
  • Click 'hide Microsoft services'
  • Uncheck Intel Rapid Storage Technology
  • Click apply > ok
  • Reboot if asked
Code: 
*** WARNING: Unable to verify timestamp for bcmwl63a.sys
*** ERROR: Module load completed but symbols could not be loaded for bcmwl63a.sys
*** WARNING: Unable to verify timestamp for iaStorA.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

Please update or remove Bitdefender
Code: 
*** WARNING: Unable to verify timestamp for avc3.sys
*** ERROR: Module load completed but symbols could not be loaded for avc3.sys
*** WARNING: Unable to verify timestamp for gzflt.sys
*** ERROR: Module load completed but symbols could not be loaded for gzflt.sys

As there was a 0x24(NTFS_FILE_SYSTEM) crash please test your hard drive(s)



Diagnostics Test

HDD & SSD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.



arrow.png
Run chkdsk Disk Check - Windows 7 Help Forums
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
oh thanks you so much sir, for your reply. I will look at the problem you mention and give you feedback after that.
 

My Computer

System One

  • OS
    5ice312
hard Drive test - Pass
Uninstalled Graphic driver - Done
install new drivers from your manufacturer. - Done
Remove Bitdefender - Done

Intel Rapid Storage Technology driver - just a curiosity, why should i disable this.

Thanks.. should i give u new dump file..
 

My Computer

System One

  • OS
    5ice312
Laptops aren't using RAID technology for the hard drives as there aren't enough hard drives, there are at least 2 hard drives necessary for any RAID but it doesn't fit in a laptop.
Intel Rapid mainly supports RAID for better performance, but a laptop isn't using it so you don't need it.
You could remove it, but disabling its service is usually enough.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Glad to hear that :)

You're welcome :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
You must log in or register to reply here.
Back
Top