Windows 8 and 8.1 Forums


BSOD multple errors; win32ksys, system service exceptions

  1. #1


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free

    BSOD multple errors; win32ksys, system service exceptions


    New error every day, it just happened like 4 times in the last day and I need to finish a paper but its kinda hard when I BSOD randomly at least once an hour. Happens at random, last two times I had only google chrome open, and microsoft word. Please help me.

    Attachment 65757

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi yung ye,

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.

    Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



    BSOD multple errors; win32ksys, system service exceptions Diagnostics Test BSOD multple errors; win32ksys, system service exceptions
    HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

      My System SpecsSystem Spec

  3. #3


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    I updated my system specs for you, and I'll run the chkdisk and seatools while I go to work, will post back in like 5 hours
      My System SpecsSystem Spec

  4. #4


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Quote Originally Posted by axe0 View Post
    Hi yung ye,

    Please visit Windows Update and install every update available, it may take a couple of times to get them all.

    Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



    BSOD multple errors; win32ksys, system service exceptions Diagnostics Test BSOD multple errors; win32ksys, system service exceptions
    HDD TEST

    Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

    Note   Note
    Do not run SeaTools on an SSD as the results will be invalid.


    Run chkdsk Disk Check - Windows 7 Help Forums

    Please fill in your system specs
    Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
    How to fill in your system specs:

    I just finished a Long Generic Test in SeaTools on my hard drive and the result just says "pass"
      My System SpecsSystem Spec

  5. #5



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Let me know when you get another BSOD
    If you do, please use the tool again and upload the zip file
      My System SpecsSystem Spec

  6. #6


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Quote Originally Posted by axe0 View Post
    Let me know when you get another BSOD
    If you do, please use the tool again and upload the zip file
    Just had another BSOD, had a bunch of tabs open on Chrome and was doing some homework, nothing else open except VLC

    Attachment 65794
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please visit Windows Update and install every update available, it may take a couple of times to get them all.

    After Windows is fully updated, please try following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My System SpecsSystem Spec

  8. #8


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Quote Originally Posted by axe0 View Post
    Please visit Windows Update and install every update available, it may take a couple of times to get them all.

    After Windows is fully updated, please try following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.

    Okay I had 1 windows update and it was only for windows defender, and I tried updating again a few times after and it said I am fully up to date. I just finished the SFC scan and it came up that Windows Resource Protection found corrupt files but was unable to fix some of them. Here is the CBS Log

    https://www.mediafire.com/?5cqj1bcb6ctjupu
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Corrupted file: Advanced.Theme-Dark_Scale-100.png

    Reason why sfc cannot solve it
    Code:
    source file in store is also corrupted
    Please try following command in an admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If RestoreHealth has succesfully restored, please try sfc again.
      My System SpecsSystem Spec

  10. #10


    Posts : 23
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free


    Quote Originally Posted by axe0 View Post
    Corrupted file: Advanced.Theme-Dark_Scale-100.png

    Reason why sfc cannot solve it
    Code:
    source file in store is also corrupted
    Please try following command in an admin command prompt
    Code:
    DISM /Online /Cleanup-Image /RestoreHealth
    If RestoreHealth has succesfully restored, please try sfc again.

    I just tried RestoreHealth and I got an error, here is what it looks like, I even tried it twice and same error:

    https://www.mediafire.com/?wz1gyeygi4r384m

    Attachment 65799
      My System SpecsSystem Spec

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BSOD multple errors; win32ksys, system service exceptions
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