BSOD multple errors; win32ksys, system service exceptions

yung ye

New Member
Messages
23
New error every day, it just happened like 4 times in the last day and I need to finish a paper but its kinda hard when I BSOD randomly at least once an hour. Happens at random, last two times I had only google chrome open, and microsoft word. Please help me.

View attachment 65757
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Hi yung ye,

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



Diagnostics Test

HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.



arrow.png
Run chkdsk Disk Check - Windows 7 Help Forums

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​
How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
I updated my system specs for you, and I'll run the chkdisk and seatools while I go to work, will post back in like 5 hours
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Hi yung ye,

Please visit Windows Update and install every update available, it may take a couple of times to get them all.

Due to some activity that could lead to the hard drive in a dump and others are saying hardware, please test your hard drive



Diagnostics Test

HDD TEST


arrow.png
Run SeaTools to check the integrity of your HDD. SeaTools for DOS and Windows - How to Use - Windows 7 Help Forums

Note   Note
Do not run SeaTools on an SSD as the results will be invalid.



arrow.png
Run chkdsk Disk Check - Windows 7 Help Forums

Please fill in your system specs
Please go to this site and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.​
How to fill in your system specs:
2f998e192b.png

7cf8efe42e.png

I just finished a Long Generic Test in SeaTools on my hard drive and the result just says "pass"
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Let me know when you get another BSOD
If you do, please use the tool again and upload the zip file
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Let me know when you get another BSOD
If you do, please use the tool again and upload the zip file

Just had another BSOD, had a bunch of tabs open on Chrome and was doing some homework, nothing else open except VLC

View attachment 65794
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Please visit Windows Update and install every update available, it may take a couple of times to get them all.

After Windows is fully updated, please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Please visit Windows Update and install every update available, it may take a couple of times to get them all.

After Windows is fully updated, please try following:

  • Open an admin command prompt
  • Copy/paste "sfc/scannow" (without quotes) and press enter
  • When it finished reboot your system
  • Open again an admin command prompt
  • Enter sfc/scannow again
If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.


Okay I had 1 windows update and it was only for windows defender, and I tried updating again a few times after and it said I am fully up to date. I just finished the SFC scan and it came up that Windows Resource Protection found corrupt files but was unable to fix some of them. Here is the CBS Log

https://www.mediafire.com/?5cqj1bcb6ctjupu
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Corrupted file: Advanced.Theme-Dark_Scale-100.png

Reason why sfc cannot solve it
Code:
source file in store is also corrupted

Please try following command in an admin command prompt
Code:
DISM /Online /Cleanup-Image /RestoreHealth

If RestoreHealth has succesfully restored, please try sfc again.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Corrupted file: Advanced.Theme-Dark_Scale-100.png

Reason why sfc cannot solve it
Code:
source file in store is also corrupted

Please try following command in an admin command prompt
Code:
DISM /Online /Cleanup-Image /RestoreHealth

If RestoreHealth has succesfully restored, please try sfc again.


I just tried RestoreHealth and I got an error, here is what it looks like, I even tried it twice and same error:

https://www.mediafire.com/?wz1gyeygi4r384m

View attachment 65799
 

My Computer

System One

  • OS
    Microsoft Windows 10 Pro 64-bit 10240 Multiprocessor Free
    Computer type
    Laptop
    CPU
    Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz
    Motherboard
    Hewlett-Packard 18A5
    Memory
    7.90 GB
    Graphics Card(s)
    (1) Intel(R) HD Graphics 4000 (2) AMD Radeon HD 7600M Series
    Sound Card
    (1) Intel(R) Display Audio (2) IDT High Definition Audio CODEC
    Screen Resolution
    1366 x 768 x 32 bits (4294967296 colors) @ 59 Hz
    Hard Drives
    Hitachi HTS541010A9E680
Please follow the DISM tutorial, either option 6 or 7 depending on the file
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Back
Top