Bsod irql_not_less_or_equal

Sibona

New Member
Messages
14
Hello,


On a brand new computer, I installed Windows 10 with all the latest drivers and got random IRQL_NOT_LESS_OR_EQUAL BSODs. I tested the HD and the RAM (memtest) but no errors. Believing it was a W10 driver problem, I formatted the disk, installed Windows 8.1 + the drivers provided with the laptop. But here again I get random IRQL_NOT_LESS_OR_EQUAL BSODs.


Here are the specs.
Clevo P151SM-A
OS Windows 8.1 64-bit
CPU Intel i7-4710MQ
RAM 32Go
Nvidia GeForce GTX 870M


Please help me out or let me know if you need additional info.


Regards,
Michel
 

My Computer

System One

  • OS
    Windows 8.1
Hi Sibona,

Welcome to the 8forums.

The driver that has been flagged is below, I'm not sure from what it is but it looks like 'Egis Technologies Biometric Scanners'.
Please check your manufacturer for driver updates.
Code:
6: kd> lmvm FPWinIo
start             end                 module name
fffff801`7f417000 fffff801`7f42f000   FPWinIo  T (no symbols)           
    Loaded symbol image file: FPWinIo.sys
    Image path: FPWinIo.sys
    Image name: [U]FPWinIo.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Thu Aug 08 09:44:50 2013[/U][/COLOR] (52034C72)
    CheckSum:         00021758
    ImageSize:        00018000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
Hello axe0,

Thank you for your prompt reply! The problem might be linked to the fingerprint scanner. I have installed the driver provided with the laptop (attached CD), but I will try to find another driver with the constructor...

Kind Regards,
Michel
 

My Computer

System One

  • OS
    Windows 8.1
You're welcome :)

Keep us posted :)
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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