Windows 8 and 8.1 Forums


Bsod irql_not_less_or_equal

  1. #1


    Posts : 14
    Windows 8.1

    Bsod irql_not_less_or_equal


    Hello,


    On a brand new computer, I installed Windows 10 with all the latest drivers and got random IRQL_NOT_LESS_OR_EQUAL BSODs. I tested the HD and the RAM (memtest) but no errors. Believing it was a W10 driver problem, I formatted the disk, installed Windows 8.1 + the drivers provided with the laptop. But here again I get random IRQL_NOT_LESS_OR_EQUAL BSODs.


    Here are the specs.
    Clevo P151SM-A
    OS Windows 8.1 64-bit
    CPU Intel i7-4710MQ
    RAM 32Go
    Nvidia GeForce GTX 870M


    Please help me out or let me know if you need additional info.


    Regards,
    Michel

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Sibona,

    Welcome to the 8forums.

    The driver that has been flagged is below, I'm not sure from what it is but it looks like 'Egis Technologies Biometric Scanners'.
    Please check your manufacturer for driver updates.
    Code:
    6: kd> lmvm FPWinIo
    start             end                 module name
    fffff801`7f417000 fffff801`7f42f000   FPWinIo  T (no symbols)           
        Loaded symbol image file: FPWinIo.sys
        Image path: FPWinIo.sys
        Image name: FPWinIo.sys
        Timestamp:        Thu Aug 08 09:44:50 2013 (52034C72)
        CheckSum:         00021758
        ImageSize:        00018000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  3. #3


    Posts : 14
    Windows 8.1


    Hello axe0,

    Thank you for your prompt reply! The problem might be linked to the fingerprint scanner. I have installed the driver provided with the laptop (attached CD), but I will try to find another driver with the constructor...

    Kind Regards,
    Michel
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    You're welcome

    Keep us posted
      My System SpecsSystem Spec

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