Windows 8 and 8.1 Forums


any tips on how to solve this pesky ntoskrnl.exe bsod

  1. #1


    Posts : 3
    Windows 8.1 Pro

    any tips on how to solve this pesky ntoskrnl.exe bsod


    I have freshly installed Win 8.1 Pro 64 bit to try to solve this recurrent bsod, But unfortunately to no success im currently runnin HD diag tool and will be runnin memtest but I would love some insight into this error

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi SamG85,

    Welcome to the 8forums.

    With the bluescreen of the 20th, there are some problems.
    These problems could indicate that there is some hardware damage.
    Because of what the dump says I think it is related to the GPU.
    Code:
    Probably caused by : dxgmms1.sys
    Please follow the instructions below for testing the GPU.



    any tips on how to solve this pesky ntoskrnl.exe bsod Diagnostic test any tips on how to solve this pesky ntoskrnl.exe bsod
    GPU TEST

    Run Furmark to test your GPU. Furmark tutorial

    Note   Note
    Run Furmark for around 30 minutes


    Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them and abort the test if temperatures rise too high
      My System SpecsSystem Spec

  3. #3


    Posts : 3
    Windows 8.1 Pro


    Ok I want to thank you for your help on this matter, I ran Furmark for 20 mins like you recommended about 3 mins in it was at 70c topping out at 75c but holding at 74c. resolution was at 720p
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Good,

    Please try following too
    • Open msconfig
    • Go to the tab services
    • Check 'Hide Microsoft services'
    • Search Nvidia Streamer Service and uncheck it
    • Click apply > ok
    • Reboot if asked


    See if you get any bluescreen.
    If you get any bluescreen, please use the tool again and upload the zip file.
      My System SpecsSystem Spec

  5. #5


    Posts : 3
    Windows 8.1 Pro


    will do and thanks again
      My System SpecsSystem Spec

any tips on how to solve this pesky ntoskrnl.exe bsod
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