Windows 8 and 8.1 Forums

BSOD while playing games

  1. #1


    Posts : 19
    Windows 8

    "KERNEL SECURITY CHECK FAILURE" while playing games


    When i try to play games such as Dota 2, Guild wars 2 I cant play it for more than 2 min. I instantly get a BSOD saying "Kernel Security Check Failure". I have updated all the drivers and I have installed all the windows updates. Any help would be appreciated.
    Last edited by Dinesh1; 11 Sep 2015 at 10:38.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Hi Dinesh1,

    Welcome to the 8forums.

    Please use the tool again and upload a new zip file, there are some important files missing.
      My System SpecsSystem Spec

  3. #3


    Posts : 19
    Windows 8


    I tried running the tool but it seems to get stuck at "generating msinfo report". Is there any other tool that I can use to give you the information?
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Yes, the BSOD Inspector
      My System SpecsSystem Spec

  5. #5


    Posts : 19
    Windows 8


    I have uploaded the new zip file using the tool BSOD Inspector.
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I'll check it tomorrow morning.
      My System SpecsSystem Spec

  7. #7



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    A driver has been flagged in 1 of the crashes, possibly this is also the cause of the other crashes
    In explorer please go to the following directory: C:\Windows\System32\drivers and search for a driver called mounthlp.sys
    Right click this driver and choose properties, then click on details.
    Please make a screenshot of the details and post them here.

    Code:
    4: kd> lmvm mounthlpstart             end                 module name
    fffff880`01e11000 fffff880`01e1f000   mounthlp T (no symbols)           
        Loaded symbol image file: mounthlp.sys
        Image path: \SystemRoot\system32\DRIVERS\mounthlp.sys
        Image name: mounthlp.sys
        Timestamp:        Fri Nov 14 15:54:31 2014 (546617A7)
        CheckSum:         000161D9
        ImageSize:        0000E000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

  8. #8


    Posts : 19
    Windows 8


    I have posted the details of that driver.
      My System SpecsSystem Spec

  9. #9



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Thank you, please update Paragon or remove it.
      My System SpecsSystem Spec

  10. #10


    Posts : 19
    Windows 8


    I uninstalled that driver.But problem still exists.
      My System SpecsSystem Spec

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BSOD while playing games
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