Windows 8 and 8.1 Forums


Multiple BSOD Errors with no Similarities

  1. #11



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please disable driver verifier if you haven't already, open an admin command prompt and copy paste "verifier /reset" (without quotes)

      My System SpecsSystem Spec

  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I have taken a look at the most current dumps (to 3 days back).

    The mainly cause is Symantec.
    Please uninstall Symantec using the uninstall instructions
      My System SpecsSystem Spec

  3. #13


    Posts : 17
    Windows 8.1


    Thanks for the information. Do I also need to disable driver verifier - how do I do that?
      My System SpecsSystem Spec

  4. #14


    Posts : 17
    Windows 8.1


    Sorry for all of the stupid questions. I've reviewed the applications and Symantec Endpoint is not listed. The only Symantec programs listed are Norton - Norton Zone, North Security and Norton Management. Which do I need to uninstall?
      My System SpecsSystem Spec

  5. #15


    Posts : 17
    Windows 8.1


    I did a search for driver verifier and I see DriverDoc and driver updater.
      My System SpecsSystem Spec

  6. #16


    Posts : 17
    Windows 8.1


    I've keyed in "verifier/reset" at a command prompt. It flashed and nothing was returned. Do I need to uninstall all Norton applications?
      My System SpecsSystem Spec

  7. #17



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Yes, Norton is a product from Symantec and it is suggested to remove everything from Symantec as they have been flagged.
      My System SpecsSystem Spec

  8. #18


    Posts : 17
    Windows 8.1


    Should I reinstall the Norton products or should I use another product for antivirus, etc.?
      My System SpecsSystem Spec

  9. #19



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by zukini98 View Post
    I did a search for driver verifier and I see DriverDoc and driver updater.
    Are those programs to update drivers?
    If so, remove them, it is not recommended to use programs for updating drivers, because these programs do, like registry cleaners, more harm then good (like installing the wrong or corrupted driver).
      My System SpecsSystem Spec

  10. #20



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Quote Originally Posted by zukini98 View Post
    Should I reinstall the Norton products or should I use another product for antivirus, etc.?
    First remove Norton, after that what you do is your decision.
      My System SpecsSystem Spec

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Multiple BSOD Errors with no Similarities
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