Hello,
I have noticed a post that shares an identical description to my own here, but after reading it, the solution seems to be very much down to the interpretation of a unique dump file, so I am posting hoping that someone may be able to provide a similar level of insight. In short, sorry for the same description, but I cannot think of a better way of wording it.
The problem started today and I have also noticed the problem only occurs when the power cable is plugged in and the laptop is charging.
I have looked around the internet for probable cause to this issue, most point at driver issues, but I am not exactly sure how to pin point the malfunctioning driver. I have tried unistalling Nvidia drivers with DDU in Safe Mode (recommended method for cleanly unistalling drivers) and then reinstalling them. I have also tried rolling back to previous driver versions but the problem persists.
Attached is my DM Log.View attachment 65264
Any help beyond this point would be greatly appreciated.
I have noticed a post that shares an identical description to my own here, but after reading it, the solution seems to be very much down to the interpretation of a unique dump file, so I am posting hoping that someone may be able to provide a similar level of insight. In short, sorry for the same description, but I cannot think of a better way of wording it.
The problem started today and I have also noticed the problem only occurs when the power cable is plugged in and the laptop is charging.
I have looked around the internet for probable cause to this issue, most point at driver issues, but I am not exactly sure how to pin point the malfunctioning driver. I have tried unistalling Nvidia drivers with DDU in Safe Mode (recommended method for cleanly unistalling drivers) and then reinstalling them. I have also tried rolling back to previous driver versions but the problem persists.
Attached is my DM Log.View attachment 65264
Any help beyond this point would be greatly appreciated.
My Computer
System One
-
- OS
- Windows 8.1
- Computer type
- Laptop
- System Manufacturer/Model
- PC SPECIALIST (CLEVO??)
- CPU
- i7-4710MQ
- Memory
- 16 GB
- Graphics Card(s)
- Nvidia GTX 970m
- Browser
- Firefox
- Antivirus
- Avira