Windows 8 and 8.1 Forums

BSOD - System_thread_exception_not_handled (ntfs.sys)

  1. #1

    Posts : 14
    Windows 8 Pro 64-bit

    BSOD - System_thread_exception_not_handled (ntfs.sys)

    I upgraded to windows 10 a few weeks ago, then left on holidays for 10 days, came back, used my computer all day, then the next day it wouldn't turn on, giving me a blue screen right after the MSI motherboard screen (with option to enter BIOS) finished loading, stating:


    "the application or operating system couldn't be loaded because a required file is missing or contains errors."

    File: \\windows\system32\winload.exe
    error code: 0xc000000e

    Press Enter to try again
    Press F8 for startup settings.
    Neither enter or F8 would do anything, and eventually I attempted to format the computer, but whenever I would try loading a windows 10 disc, I would a blue screen with the error: System_thread_exception_not_handled (ntfs.sys)

    So I tried a Windows 8 Recovery USB I had, and was able to format everything and get windows loaded. Everything seemed to be going alright, but then I was updating my NVIDIA display drivers, and once again, I received the same blue screen error: System_thread_exception_not_handled (ntfs.sys).

    Any help would be greatly appreciated!

    Here is the attached dump file.

    Attachment 65166

      My System SpecsSystem Spec

  2. #2

    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro

    Hi bobdeutscher,

    The crash is caused by some Nvidia drivers.
    Please update your Nvidia drivers here if you have a desktop.
    If you have a laptop, visit your manufacturer for driver updates.

    Nvidia Graphics filter driver
    0: kd> lmvm nvkfltstart             end                 module name
    fffff880`04154000 fffff880`0419c000   nvkflt   T (no symbols)           
        Loaded symbol image file: nvkflt.sys
        Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
        Image name: nvkflt.sys
        Timestamp:        Tue Aug 28 09:53:17 2012 (503C78ED)
        CheckSum:         0004D7F3
        ImageSize:        00048000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
    Nvidia Video driver
    0: kd> lmvm nvlddmkmstart             end                 module name
    fffff880`0448c000 fffff880`04f5f000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Fri Aug 07 01:18:07 2015 (55C3EB2F)
        CheckSum:         00A8EFD2
        ImageSize:        00AD3000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My System SpecsSystem Spec

BSOD - System_thread_exception_not_handled (ntfs.sys)
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