Solved BSOD - System_thread_exception_not_handled (ntfs.sys)

bobdeutscher · Aug 29, 2015

I upgraded to windows 10 a few weeks ago, then left on holidays for 10 days, came back, used my computer all day, then the next day it wouldn't turn on, giving me a blue screen right after the MSI motherboard screen (with option to enter BIOS) finished loading, stating:

Recovery

"the application or operating system couldn't be loaded because a required file is missing or contains errors."

File: \\windows\system32\winload.exe
error code: 0xc000000e

Press Enter to try again
Press F8 for startup settings.

Neither enter or F8 would do anything, and eventually I attempted to format the computer, but whenever I would try loading a windows 10 disc, I would a blue screen with the error: System_thread_exception_not_handled (ntfs.sys)

So I tried a Windows 8 Recovery USB I had, and was able to format everything and get windows loaded. Everything seemed to be going alright, but then I was updating my NVIDIA display drivers, and once again, I received the same blue screen error: System_thread_exception_not_handled (ntfs.sys).

Any help would be greatly appreciated!

Here is the attached dump file.

View attachment 65166

axe0 · Aug 30, 2015

Hi bobdeutscher,

The crash is caused by some Nvidia drivers.
Please update your Nvidia drivers here if you have a desktop.
If you have a laptop, visit your manufacturer for driver updates.

Nvidia Graphics filter driver

Code:

0: kd> lmvm nvkfltstart             end                 module name
fffff880`04154000 fffff880`0419c000   nvkflt   T (no symbols)           
    Loaded symbol image file: nvkflt.sys
    Image path: \SystemRoot\system32\DRIVERS\nvkflt.sys
    Image name: [U]nvkflt.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Tue Aug 28 09:53:17 2012[/U][/COLOR] (503C78ED)
    CheckSum:         0004D7F3
    ImageSize:        00048000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Nvidia Video driver

Code:

0: kd> lmvm nvlddmkmstart             end                 module name
fffff880`0448c000 fffff880`04f5f000   nvlddmkm T (no symbols)           
    Loaded symbol image file: nvlddmkm.sys
    Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
    Image name: [U]nvlddmkm.sys[/U]
    Timestamp:        [COLOR=#ff0000][U]Fri Aug 07 01:18:07 2015[/U][/COLOR] (55C3EB2F)
    CheckSum:         00A8EFD2
    ImageSize:        00AD3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Solved BSOD - System_thread_exception_not_handled (ntfs.sys)

bobdeutscher

New Member

My Computer

System One

axe0

BSOD Analyst & Security Analyst

My Computer

System One